ITC73 IT Hardware and Services: This is a Statewide Contract (SWC) that covers the acquisition of Information Technology hardware (energy efficient and environmentally preferable), project management, integration, maintenance, and other related services. This contract replaced ITC47: IT Hardware and Services.

NOTE: Eligible Entities may procure low voltage cabling (previously available from Statewide Contract ITC68) under the following statewide contracts, provided that such cabling is necessary for the operation of a product or service available under that contract. Such cabling may be procured on a standalone basis and does not require the procurement of a new product or service.

• Low voltage cabling may be procured from vendors on ITC71 (Security, Surveillance, Monitoring, and Access Control Systems) when the cabling is necessary for the operation of integrated security systems or other contract offerings.
• Low voltage cabling may be procured from vendors on ITT72 Categories 2-9 (Network Services, Communications Services & Related Equipment) when the cabling is necessary for the operation of voice services, data services, or other contract offerings.
• Low voltage cabling may be procured from vendors on ITC73 (Information Technology Equipment and Services) when the cabling is necessary for the operation of computers, servers, or other contract offerings. 

Eligible Entities are responsible for ensuring compliance with all Construction Requirements, including the prevailing wage law, as applicable.

Note: This contract may be used to procure the goods or services described in this user guide at any dollar amount. Any limitations, including for procurements involving construction, are outlined in this Contract User Guide.

For Master Contract Record, refer to the Master Blanket Purchase Order (MBPO) with RFR PO-21-1080-OSD03-SRC01-21105

Benefits and Cost Savings

Statewide Contracts are an easy way to obtain benefits for your organization by: 

• Leveraging the Commonwealth’s buying power
• Simplifying the solicitation process
• Providing contracting expertise
• Enhancing vendor relationships through proactive management and oversight
• Offering competitive pricing
• Offering Prompt Payment Discounts (PPD), which is a percentage discount given to the buyer if the invoice is paid within a specified time, in accordance with the Commonwealth’s Bill Paying Policy

This contract includes 4 categories listed as follows:  

• Category 1: Desktops, Laptops, Chromebooks, and Tablets
• Category 2: Storage Solutions and Servers
• Category 3: Resellers and Services
• Category 4: Rugged Mobile Devices and Services
  

Please refer to the following list of products and services not available for purchase:

Not allowed under any circumstances

• Services for IT application development projects are specifically excluded from this contract, except for software development that may be needed in conjunction with hardware systems integration.
• Desktops and laptops other than those manufactured by awarded Category 1 vendors.  For the purposes of this Section, Chromebooks are not considered laptops; Chromebooks made by any OEM are allowed under this Contract. This restriction does not apply to Category 4.
• Storage Solutions other than those manufactured by awarded Category 2 vendors, except that Servers (Category 2) may be purchased with, or augmented by, storage systems made by other OEMS 
• Servers other than those manufactured by awarded Category 2 vendors
• Web hosting except in conjunction with IT Hardware
• Telephony, IP Telephony plans and other voice/data services (available through ITT72) 
• Any voice and data or cellular plan with charges for voice or data usage
  

Not allowed for Executive Department agencies

• Network printers (available through ITE001)
  

The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.

• Cities, towns, districts, counties, and other political subdivisions
• Executive, Legislative, and Judicial Branches, including all departments and elected offices therein
• Independent public authorities, commissions, and quasi-public agencies
• Local public libraries, public school districts, and charter schools
• Public hospitals owned by the Commonwealth of Massachusetts
• Public institutions of higher education
• Public purchasing cooperatives
• Non-profit, UFR-certified organizations that are doing business with the Commonwealth
• Other states and territories and their cities, towns, districts, counties, other political subdivisions, and public institutions of higher education without prior approval from the State Purchasing Agent 
• Other entities when designated in writing by the State Purchasing Agent
  

Note: The price files and vendor catalogs are accessible through public view in COMMBUYS; therefore, buyers may access the price files and vendor catalogs without signing into a COMMBUYS account.

• Vendor Price File: If a vendor does not have a manufacturer listed in their awarded price file, the vendor must contact the Category Manager to get the manufacturer added before they can sell their products on ITC73. If a vendor is not honoring their discount pricing from the price file, then the customer should contact the Category Manager.
• Fixed Pricing: Pricing is fixed, and no further negotiations can be made.
• Ceiling/Not-to-Exceed: The contract's published pricing, including discounts, is a maximum price or 'not-to-exceed' limit and can be subject to further negotiation.
• Discount from Manufacturers Suggested Retail Price (MSRP): Contract pricing is a specified discount off the MSRP catalog price. Some vendors have additional discounts for volume and education.

Note: Product pricing may be found on the vendor information page, where links to all the vendors’ MBPOs are provided.

The purchase options identified below are the only acceptable options that may be used in this contract:

• Fee-for-Service contract
• Direct, outright purchases

This contract provides for multiple methods of purchase:

• Quote Solicitation: Buyers may solicit quotes from multiple vendors (refer to the Vendor MBPO Listing PO-21-1080-OSD03-SRC01-21105), award vendors, and place orders through COMMBUYS. A solicitation-enabled contract allows the buyer to solicit quotes from vendors who have Master Blanket Purchase Orders (MBPOs) or Statewide Contracts in COMMBUYS. The buyers may create a solicitation-enabled bid using a release requisition, converting the requisition to a bid, and then requesting quotes from eligible vendors. 

Refer to the How to Request Quotes from Vendors on Statewide Contracts job aid for more details.

Quotes can be solicited from all contract categories (1-4) and will be priced in accordance with the vendor’s price file. 

• G2B Punchout: Buyers may purchase directly from the vendor’s eCommerce site using the Government to Business (G2B) functionality in COMMBUYS. Refer to the Vendor MBPO Listing PO-21-1080-OSD03-SRC01-21105 for G2B Punchout-enabled vendors. A COMMBUYS punchout provides the ability to purchase directly from the website of certain sellers (vendors). Buyers can “punch out” to a seller’s online shopping website to search for and choose the desired items. Once the items are selected and checked out, the system transfers these items to COMMBUYS to complete a release requisition. 

Refer to the How to Purchase from a COMMBUYS G2B Punchoutjob aid for more details.

PunchOut catalogs offer the convenience of selecting Statewide Contract products from a vendor’s e-commerce website. The PunchOut or Government to Business (G2B) catalogs are available via COMMBUYS only (login to COMMBUYS and select the settings option in the upper right-hand corner [ ] and choose the G2B PunchOut option). G2B PunchOut can now also be accessed directly on COMMBUYS Landing Page when signed in. Click on  Icon on left hand side of page. Select a vendor on the dropdown in COMMBUYS, you are then taken to the vendor’s e-commerce site. After shopping is complete on the vendor’s e-commerce site, selected items are pulled back into COMMBUYS, summarized on a COMMBUYS release Requisition, and are ready to submit for approval. Once approved, it is released to the vendor for processing and fulfillment.  

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage and select either: 

• The Quick Reference Guide (QRG) section and choose the QRG – Creating a Punch Out Order job aid 
• The COMMBUYS Purchase Orders section and choose the How to Purchase from a COMMBUYS PunchOut job aid. 

ITC73 Vendors who currently have PunchOut catalogs:

• CDW
• HP Inc

• Direct Purchase of Fixed Price Items on COMMBUYS: Used for products and services with fixed pricing and is viewable in vendor catalogs or price files. Refer to the Vendor MBPO Listing PO-21-1080-OSD03-SRC01-21105 for a list of eligible vendors. The buyer can submit a request for goods and services from a Statewide Contract (SWC) or a Designated SWC. This option is for users with Basic Purchaser or Department Access privileges in COMMBUYS. Once the requisition is approved, a Purchase Order (PO) is generated and can be sent to the vendor. Requisitions are documents used to request goods and services. A requisition is the first document used to generate a PO. 

Refer to the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details. 

• Direct Purchase of Non-Fixed Price Item ($0 Line Item) on Vendor’s MBPO: Applicable to products and services that may require customized quoting. Review the Vendor MBPO Listing PO-21-1080-OSD03-SRC01-21105 for a list of eligible vendors. The Buyer can create a Release Requisition in COMMBUYS, submit the requisition for approval in COMMBUYS, and then send the vendor a Release Purchase Order.

View the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details.

All vendor MBPOs include a $0 Line Item.

• Document Items in COMMBUYS That Have Already Been Purchased: This contract enables buyers to retroactively record a previously made contract purchase within the COMMBUYS system. This is done through a Request for Payment Authorization (RPA) Release Requisition, which also allows MOSAIC users to easily keep track of spending.

For a description on how to complete this purchase in COMMBUYS, refer to the How To Record a Contract Purchase Previously Made (RPA Release) job aid.

RPA Release requisitions are used in situations where the final purchase price is not known until receipt of an invoice. 

Note: MOSAIC and COMMBUYS do not interface. Payment request and invoice must be reported in both MOSAIC and COMMBUYS.

The extend beyond period is primarily used to aid the transition between an expiring contract and its replacement by allowing time for new agreements to be established with newly awarded vendors.

For extend beyond, the following stipulations are in place:

• Buyers may not enter into a written agreement that will go more than thirty-six (36) months beyond the maximum end date of the contract. Existing services may be completed and payments made during this period. 
• No new agreements, including leases, rentals, or service contracts, may be made after the contract's expiration.
  

COMMBUYS is the Commonwealth of Massachusetts' e-procurement platform, serving as a central marketplace for state agencies and other Eligible Entities to procure goods and services, connecting government buyers and businesses. It aims to streamline the purchasing process, ensuring transparency and efficiency in the procurement process.

For Executive Agencies, COMMBUYS is required. Per 801 CMR 21.00, Executive Agencies must use established Statewide Contracts (SWCs) for the purchase of products and services. To set up a COMMBUYS buyer account or to update an existing agency account, the buyers must contact the COMMBUYS Help Desk at: 888-627-8283 or OSDhelpdesk@mass.gov.

While COMMBUYS use is not mandated for Non-Executive Agencies and other Eligible Entities, it is highly recommended to streamline the procurement process and assist buyers in making informed purchasing choices. Eligible entities should follow their internal guidelines for COMMBUYS use.

Buyers can view contract documents on COMMBUYS without requiring a COMMBUYS account or logging in.  
To find contract documents in COMMBUYS, follow these steps:

1. On the COMMBUYS home page, enter ITC73 in the search tool and select Blankets from the drop-down list.
2. Select the Search icon. The related Master Blanket Purchase Orders (MBPOs) information opens in a table format. 
3. To view the associated contract documents, under the Blanket # column, select the applicable Purchase Order (PO) link. MBPO opens for the selected PO and the attachments can be found in the Agency Attachments or Vendor Attachments section. 

If applicable, to find vendor-specific documents, view the links to the individual vendor MBPOs on the Vendor Information page, and follow these steps:

1. On the Vendor Information page, select the applicable Purchase Order (PO) link. The Master Blanket Purchase Order (MBPO) opens for the selected PO.
2. If applicable, on the MBPO, scroll down to the Vendor Attachments section to find the vendor-specific documents.
3. To view, select the desired document link.

This contract may include construction, reconstruction, alteration, installation, demolition, maintenance, and repair work, including associated materials. The Eligible Entity is responsible for consulting with legal counsel to determine if work sought under this contract qualifies as construction under G.L. c. 149 or G.L. c.30, § 39M.

Please refer to the following construction and construction-related labor requirements:

• Purchasing entities are responsible for compliance with applicable construction procurement law requirements. Information concerning specific G.L. c. 149 and c. 30 construction requirements may be found in the Office of the Inspector General’s Public Procurement Charts.
• It is the responsibility of the Eligible Entity to determine whether installation work includes construction as defined by M.G.L. c.149 or M.G.L. c.30, §39M. Chapter 30B Procurement Assistance from the Office of the Inspector General is available on the OIG Public Procurement web page. Access the 30B Hotline at 617-722-8838 or email 30B Hotline
• For further information about the public construction bidding laws, please email the Attorney General’s Office Bid Unit. Visit the Attorney General’s Public Construction web page to learn more about Public Bidding Laws. 

Note: Operational Services Division (OSD) does not provide legal guidance on construction law.

Construction Thresholds

This contract may be used for construction, reconstruction, alteration, installation, demolition, maintenance, or repair services and, if needed, associated materials. All construction or construction related projects procured under this contract is limited to $50,000 or less per engagement. Any services provided that would exceed $50,000 in costs must go out to a public bid. 

Purchasing entities are responsible for compliance with applicable construction law requirements. Information concerning specific G.L. c. 149 and c. 30 construction requirements may be found in the Office of the Inspector General’s Public Procurement Charts at: https://www.mass.gov/download-oig-public-purchasing-and-public-construction-manuals. It is the responsibility of the Eligible Entity to determine whether installation work includes construction as defined by G.L. c.149 or G.L. c.30, §39M. Chapter 30B Procurement Assistance from the Office of the Inspector General is available at https://www.mass.gov/how-to/get-public-procurement-assistance-from-our-chapter-30b-team. Access the 30B Hotline at 617-722-8838 or email them at: 30BHotline@mass.gov. 

For further information about the public construction bidding laws, please contact the Attorney General’s Office Bid Unit by email at: AGOBidUnit@mass.gov. Visit the Attorney General’s Public Construction web page to learn more about Public Bidding Laws. OSD does not provide legal guidance on construction law.

Construction Thresholds Construction Project Costs $10,000 and Under - Eligible Entities will be allowed to contract with any Contractor under Statewide Contract ITC73 for services for building or public works construction projects estimated to cost less than $10,000 without the need to solicit multiple written price quotations when procuring these services, unless required by the Eligible Entity’s internal procurement policies and requirements. Using an OSD statewide contract satisfies the sound business practices requirement of G.L. c. 149 for projects costing less than $10,000. Eligible Entities must also maintain an adequate record that includes, at a minimum, the name and address of the person from whom the services were procured. 

Construction Project Costs Between $10,000 to $50,000 - If using Statewide Contract ITC71 for building construction or public works projects estimated to cost between $10,000 and $50,000, Eligible Entities are required to solicit a minimum of at least three (3) responses from ITC73 Contractors and MUST receive two (2) written responses from ITC73 Contractors, provided that the contract shall be awarded to the responsible person offering to perform the contract at the lowest price quotation. When conducting the quoting process for a trade project, estimating the cost of a construction project that will utilize an OSD statewide contract pursuant to G.L. c. 149, § 44A(2)(B), awarding authorities must include in their cost estimates all costs, including but not limited to construction labor, materials, and nonconstruction labor. 

Construction Project Costs Greater than $50,000 - If soliciting quotes for a construction project involving costs that will be greater than $50,000, Eligible Entities must go out to Public Bid as required by G.L. c. 149 § 44A. 

In instances where ITC73 is used to procure a construction contract that exceeds $25,000, pursuant to G.L. c. 149, § 29, payment bonds are required from the selected Contractor. It is the responsibility of the Eligible Entity to enforce this requirement when soliciting quotes.

The Massachusetts prevailing wage laws require that covered employees on public works projects be paid a minimum hourly rate set by the Department of Labor Standards (DLS). The prevailing wage laws apply to both union and non-union employers and employees. The buyer has a legal obligation to request a prevailing wage schedule from the Department of Labor Standards (DLS). To get the proper rates for your region/job, you must request a determination. Questions regarding the Prevailing Wage Law may be answered by accessing the DLS website or by calling the DLS Prevailing Wage Program at 617-626-6953.

If prevailing wage is required, make sure to include this information in your quotes or bids so vendors know to include prevailing wage.

In addition, all contracts by a state agency or state-assisted contracts for design, construction, reconstruction, installation, demolition, maintenance, or repair must contain Workforce Participation Goals for minorities and women. This is required by G.L. c. 149, § 44A(2)(G). A “state-assisted contract” is a construction project undertaken by a political subdivision of the Commonwealth or two or more subdivisions thereof for planning, acquisition, design, construction, demolition, installation, repair, or maintenance whose costs are paid for, reimbursed, grant funded, or otherwise supported, in whole or in part, by the Commonwealth. An affected awarding authority’s bid documents must include a reference to the specific goals that will be contained in the contract. The contract must also include the processes and procedures to ensure compliance with the Workforce Participation Goals, including reporting and enforcement provisions. For questions about the Workforce Participation Goals law, please email the Attorney General’s Office Bid Unit. 

The Office of the Attorney General’s Fair Labor Division is responsible for enforcing the prevailing wage laws. Review Prevailing Wage Enforcement for more information.

Buyers should always refer to a vendor’s Bidder Response Form (located in their COMMBUYS file) for their mark-up over prevailing wage and materials as well as a vendor’s charge for emergency services, holidays, and non-business hours.

Labor Hours

Business Hours (excluding holidays) are defined as Monday through Friday 7:00 a.m. to 5:00 p.m. Non-Business Hours are defined as periods outside of Business Hours.

Note: Many state facilities operate continuously (24/7).

Apprentice Labor Rates

Bidders may only include apprentice labor rates if they are participating in the Commonwealth's Approved Apprentice Program and can provide the required documentation. Refer to Information for apprentices to learn more.

Please refer to the following guidelines:

• Executive Departments must use diverse and small businesses to the extent possible based on contract terms, Supplier Diversity Office (SDO), and departmental policies, laws, and regulations.
• The Small Business Purchasing Program (SBPP) applies to small procurements ($250,000 or below annually), while the Supplier Diversity Program (SDP) applies to large procurements (over $250,000 annually). Executive Departments must consider these requirements when soliciting quotes or issuing Statements of Work (SOWs).
• Operational Services Division (OSD) provides a list of SDO businesses through the Statewide Contract Index. Refer to the Programs (SDP and SBPP) tab on the index (scroll to view the tab).

• In cases where all other factors are equal, and particularly when adhering to a best value approach, the department will favor the vendor with stronger SDP commitment.
• For more information, refer to Best Value Evaluation of SDP Plan Forms: A Guide for Strategic Sourcing Teams.
• Vendor SDP commitment percentages may be found on the Vendor List table.

• If available, departments must notify at least two certified small businesses capable of providing the product or service. Bids received from SBPP-participating small businesses must be evaluated, and if one meets the department’s best value criteria, the contract must be awarded to that vendor.
• For more information, refer to Best Value Evaluation of Responses to Small Procurements: A Guide for Strategic Sourcing Teams.
• Vendor SBPP Certification status can be found on the Vendor List table.

The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract (SWC). 

For shipping, delivery, and returns, please follow these guidelines:

Freight, travel, and other charges

Freight and travel charges, if any, must be identified in the quote.  Freight and travel charges, or any other charges not included in the quote accepted by the Eligible Entity, will not be paid.  Freight and travel charges must be no more than the actual freight or travel charges paid by the Contractor.

Delivery Timeframe

Vendors must agree to deliver all equipment within 30 days of receipt of an order, unless otherwise agreed upon, in writing, by the Eligible Entity and Contractor.

Return Policy

Vendors must accept return of any defective commodities, or commodities which do not conform to those quoted, within thirty days of receipt of goods.  Vendor must provide a means for the Eligible Entity to ship the materials without paying for shipment.  Vendor must offer a return policy if allowed by manufacturer which allows Eligible Entities to return unopened commodities within thirty days of delivery, even if non-defective and conforming to those quoted, without restocking or other charges.  

Vendors in this statewide contract offer the following discounts, which may vary for each vendor:

• Tiered Discount: A discount that offers progressively larger savings as the order size or spending threshold increases, depending on the contract.  
• Trade-In: A discount for the trade of devices that are not compatible with the vendor’s service offering.
• Education Discount: A discount provided to buyer if a certain volume of product or service is purchased for education entities.

Note: Vendor discounts are detailed in the vendor list table and the price files within each vendor's Master Blanket Purchase Order (MBPO) or Master Contract Record MBPO.

Vendors on this contract may be required to provide products or services in cases of statewide emergencies. The 801 CMR 21.05(3) defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Vendors' performance is measured by several factors, including the following:

• Buyers provide actionable feedback on vendors for this contract to optimize performance through the Procurated platform. On the Procurated website, click "Search for a Massachusetts Vendor to Review", then search for the vendor by name and select them from the list. Once you enter your professional email address, you will be forwarded to the review screen.
• Buyers are encouraged to reach out to the Category Manager(s) (Jessica Ofurie) if vendors are not meeting their contractual obligations and buyers may be surveyed for vendor performance feedback.
• Vendors will be evaluated on their current performance and may be asked to work with the Commonwealth toward improvement.
• Vendors must meet all contractual requirements throughout the life of the contract, including requirements for timely and accurate report submission, to remain in good standing under the contract.
  

For general procurement guidelines and best practices, follow these recommendations:

• Buyers should inform vendors to reference Statewide Contract ITC73 on all quotes and invoices.
• No prepayment should be made for products not yet delivered or services not yet rendered.
• No sales tax should be applied to invoices.
• No fees or surcharges (including travel, fuel, delivery) should be applied to invoices.
• Special order fees must be agreed upon by both parties upfront.
• Payments for products or services provided must be paid within 45 days per Massachusetts Bill Payment Policy, or sooner if applying Prompt Payment Discount.
• Buyers are not required to sign additional agreements with vendors that conflict with the Request for Response (RFR) Terms and Conditions. Contact the Category Manager(s) (Jessica Ofurie) for guidance. 
• Vendors must notify buyers of product substitutions.

State agencies must comply with Massachusetts Executive Order 515, which mandates the procurement of EPPs when they meet performance standards and offer best value. This contract includes mandatory and desirable specifications for environmentally preferable IT equipment as identified below. 

EPEAT and TCO Certification Requirements: All desktops, notebooks, tablets, integrated desktop computers, and displays must be certified with either the Electronic Products Environmental Assessment Tool (EPEAT - Silver registration or higher) or TCO. Both EPEAT and TCO are procurement tools that help buyers evaluate and select products based on sustainability attributes. These certifications cover environmental criteria across the full product lifecycle, including:

• Energy efficiency
• Reduction of toxic materials
• Product durability
• End-of-life management

These measures aim to minimize environmental impact throughout the product’s lifespan. New products not yet rated must meet applicable ENERGY STAR standards. In addition, all computers and monitors must comply with the Massachusetts Appliance Energy and Water Efficiency Standards (AES) effective January 1, 2023. Those products meeting EPEAT, TCO or ENERGY STAR will be compliant.  To ensure compliance, refer to DOER’s Compliance for Sellers and Installers webpage for detailed instructions and use the following links to check compliant products: 

• Modernized Appliance Efficiency Database System (MAEdbS) Quick Search function to find compliant products.   
• State Appliance Standards Database

Refurbished: Category 1 of ITC73 allows for the purchase of refurbished computers, meaning equipment is partially or fully manufactured from existing product materials, where such materials are cleaned and/or repaired in accordance with OEM specifications.  Unusable parts are replaced with new or remanufactured parts that meet or exceed OEM specifications and any governing standard or regulations.

Servers: All servers, including multi-node-servers and rack servers provided under this contract are preferred to have achieved EPEAT registration at the Bronze level or higher. 

Learn More

Explore the Environmentally Preferable Products (EPP) Procurement Program and discover detailed guidance in the EPP Products and Services Guide.

When placing orders with a vendor, MOSAIC users must reference the contract ID number ITC73* in the Agreement ID field in MOSAIC for encumbrances related to purchases from Statewide Contracts. Please address all inquiries regarding MOSAIC technical support and job aids by emailing the Comptroller Help Desk or by calling 617-973-2468. 

*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MOSAIC).

Resales of products/services covered under specified Statewide Contracts ("One Stop Shopping")

All Category 3 vendors are designated as “Eligible Entities” for the Statewide Contracts listed below. Products or services available from those contracts must be sourced from those Statewide Contracts and sold to Eligible Entities at a cost no greater than the Eligible Entity would pay if purchasing directly from the applicable Statewide Contract.

This provision allows Eligible Entities to take advantage of the pricing and features of multiple Information Technology contracts while interfacing with a single point of contact. The Category 3 vendor will obtain the products or services directly from the applicable Statewide Contract and provide project management services as needed to coordinate among different vendors.

This provision may not be used if all products or services necessary can be obtained from another Statewide Contract.  In that case, the other Statewide Contract must be used for the purchase.

The following list, which may be updated from time to time, identifies the eligible Statewide Contracts and the products or services may be obtained via One Stop Shopping. Those goods/services must be obtained from the eligible Statewide Contract, rather than sourced elsewhere by the Category 3 vendor, unless otherwise provided below. 

The items below may be sold under ITC73 without using "One Stop Shopping" or purchasing items from the ITC73 OEMs:

• Tablets, Chromebooks, and similar devices unavailable under the OEM Categories.
• Desktop- and Laptop related supplies and accessories: Hard drives, memory, optical drives, power supplies, system boards, cards (video/audio/serial), internal cables, keyboards, monitors, mice, USB drives, cables, external drives, security locks and devices, specialized computer tools and kits, computer racks and housing, data collection devices, carrying bags or cases, docking stations, other desktop- and laptop-related devices of like scope.
• Printers and printer-related supplies and accessories unavailable under ITE001 or ITC80, except that printers and printer supplies may not be sold to Executive Department agencies
• Server-related supplies and accessories - drives, power supplies, management cards, memory, processors, other server-related supplies, and accessories
• Uninterrupted power supplies (UPS) – only for use with IT devices, not for backup of facilities such as air conditioning, electrical, heating, or other building systems
• Batteries and replacement battery cartridges
• Removable storage media - CD/CD-R/CD-RW, DVD/DVD-R/DVD-RW, disks, flash drives, magnetic tape media, back-up tapes, data cartridges, data cleaning cartridges, data cassettes, other removable storage media devices
• Other computer-related supplies and accessories – Bar code labels, blank labels, technical books, and manuals
• Hardware parts and/or upgrades of existing PCs, servers, or peripherals
• GPS devices
• Adaptive technology 
• Hubs, switches, routers, and other networking devices unavailable under ITT72
• Refurbished Desktops/Laptops manufactured by vendors in ITC73 Category 1, meeting the following specifications: Products are partially or fully manufactured from existing product materials, where such materials are cleaned and/or repaired in accordance with OEM specifications.  Unusable parts are replaced with new or remanufactured parts that meet or exceed OEM specifications and any governing standard or regulations.

OEM Additional Designated Resellers*

*Note that products are also available from Category 3 Original Equipment Manufacturer (OEM) Resellers.