Updates
ITT72 Contract for Cellular Services & Devices. This is a Statewide Contract for Cellular Services & Devices. This contract for Cellular Services & Devices offers cellular voice and data wireless services, and related equipment and accessories. This contract replaces Statewide Contract ITT46 – Network Services Category 3. This contract user guide applies only to ITT72 Category 1- Public Safety Grade Wireless Data Services.
Note: This contract may be used to procure the goods or services described in this user guide at any dollar amount. Any limitations, including for procurements involving construction, are outlined in this Contract User Guide.
For Master Contract Record, refer to the Master Blanket Purchase Order (MBPO) with RFR PO-19-1080-OSD03-SRC01-16048.
Benefits and Cost Savings
Statewide Contracts are an easy way to obtain benefits for your organization by:
- Leveraging the Commonwealth’s buying power
- Simplifying the solicitation process
- Providing contracting expertise
- Enhancing vendor relationships through proactive management and oversight
- Offering competitive pricing
- Offering Prompt Payment Discounts (PPD), which is a percentage discount given to the buyer if the invoice is paid within a specified time, in accordance with the Commonwealth’s Bill Paying Policy
- Partnering with a pool of qualified and experienced vendors
- Accessing a wide range of environmentally preferable products and services
Please refer to the following list of products and services not available for purchase:
- Taxes, surcharges, fees and other "regulatory cost items" are prohibited and may not be invoiced unless they are specified (description and pricing) in the price file accepted by the SST and published on COMMBUYS. Fees for activation of new services, upgrades, downgrades or cancellation of services are not allowed under this contract, unless specified in the price files.
State agencies purchasing off this contract are asked to coordinate purchases with their agency Secretariat and to follow all relevant purchasing guidelines established by their respective Secretariat.
Purchasing off the Public Safety Grade Wireless Data Services category of ITT72 is further restricted to Eligible Entities that substantially provide public safety or first responder services, as defined by the following NAICS codes. Please note that the definition of Eligible Entity varies across wireless carrier. Any questions about eligibility can be directed to the Executive Office of Public Safety and Security (EOPSS) Public Safety Broadband Office (PSBO).
AT&T (FirstNet)
Primary Users (those Public Safety Entities that act as first responders, i.e., those entities whose primary mission and job function is to provide services to the public in the area of law enforcement, fire protection, or emergency medical services)
621910 - Ambulance Safety Services
922120 - Police Protection
922160 - Fire Protection
922190 - Emergency Planning and Management Offices > Government Public Safety Answering Points > Emergency (911) Call Dispatching
Extended Primary Users (those Public Safety Entities – which may be individuals, agencies, organizations, non-profit companies – that are not Primary Users, but who may be called upon to support Primary Users with the mitigation, remediation, overhaul, clean up, restoration, or provision of other services, including necessary government services, that are required during the time of an emergency or its aftermath)
624230 - Emergency and Other Relief Services
922110 - Courts
922130 - Legal Counsel and Prosecution
922140 - Correctional Institutions
922150 - Parole Offices and Probation Offices
926130 - Regulation and Administration of Communications, Electric, Gas, and Other Utilities
928110 - National Security
In addition, entities responsible for the construction, maintenance and repair of critical infrastructure and assigned one of the following NAICS codes are eligible to purchase the AT&T FirstNet Solution as Extended Primary Users:
Energy
213111 - Drilling Oil and Gas Wells
213112 - Support Activities for Oil and Gas Operations
221111 - Hydroelectric Power Generation
221112 - Fossil Fuel Electric Power Generation
221113 - Nuclear Electric Power Generation
221114 - Solar Electric Power Generation
221115 - Wind Electric Power Generation
221116 - Geothermal Electric Power Generation
221117 - Biomass Electric Power Generation
221118 - Other Electric Power Generation
221121 - Electric Bulk Power Transmission and Control
221122 - Electric Power Distribution
221210 - Natural Gas Distribution
237120 - Oil and Gas Pipeline and Related Structures Construction
333611 - Wind Turbine
486210 - Pipeline Transportation of Natural Gas
562213 - Solid Waste Combustors and Incinerators
Communication
237130 - Power & Communications Line & Related Structures Construction
517110 - Telecommunications, wired
517210 - Wireless Telecommunications Carriers (except Satellite)
517212 - Cellular and other Wireless Telecommunications
517410 - Satellite Telecommunications
517911 - Telecommunications Resellers
517919 - All Other Telecommunications
Alarm Systems
238210 - Alarm Systems (multiple definitions)
334290 - Alarm Systems - Other Communications Equipment Manufacturing
423610 - Alarm Systems - Electrical Apparatus & Equipment, Wiring, Supplies & Related Equipment Merchant Wholesalers
561620 - Alarm Systems
561621 - Security Systems Services except Locksmiths
Water
221310 - Water Supply and Irrigation Systems
221320 - Sewage Treatment Facilities
541620 - Environmental Consulting Services
561990 - Admin & Support/Waste Management & Remediation Service All Other Support Services
562111 - Solid Waste Collection
562112 - Hazardous Waste Collection
562119 - Other Waste Collection
562211 - Solid Waste Landfill
562212 - Hazardous Waste Treatment and Disposal
562213 - Solid Waste Combustors & Incinerators
562219 - Other Nonhazardous Waste Treatment and Disposal
562910 - Remediation Services
562920 - Materials Recovery Facilities
562991 - Septic Tank and Related Services
562998 - All Other Miscellaneous Waste Management Services
924110 - Administration of Air & Water Resource & Solid Waste Management Programs
Transportation
481111 - Passenger Air Transportation
481112 - Freight Air Transportation
481211 - Nonscheduled Chartered Passenger Air Transportation
481212 - Nonscheduled Chartered Freight Air Transportation
481219 - Other Nonscheduled Air Transportation
482111 - Line Haul Railroads - Railway Transportation
482112 - Short Line Railroads
483111 - Deep Sea Freight Transportation
483112 - Deep Sea Passenger Transportation
483113 - Coastal and Great Lakes Freight Transportation
483114 - Coastal and Great Lakes Passenger Transportation
483211 - Inland Water Freight Transportation
483212 - Inland Water Passenger Transportation
484110 - General Freight Trucking, Local
484220 - Specialized Freight (except Used Goods), Trucking, Local
484230 - Specialized Freight (except Used Goods), Trucking, Long Distance
485111 - Mixed Mode Transit Systems
485112 - Commuter Rail Systems
485113 - Bus and Other Motor Vehicle Transit Systems
485119 - Other Urban Transit System
485210 - Interurban and Rural Bus Transportation
485410 - School & Employee Bus Transportation
485510 - Charter Bus Industry
488111 - Air Traffic Control
488119 - Other Airport Operations
488190 - Other Support Activities for Air Transportation
488210 - Support Activities for Rail Transportation
488490 - Other Support Activities for Road Transportation
491110 - Postal Service
492110 - Couriers & Express Delivery Services
492210 - Local Messengers & Local Delivery
532411 - Commercial Air, Rail & Water Transportation Equipment Rental & Leasing
561431 - Private Mail Centers
926120 - Transportation Administration
926150 - Transportation Regulation, Licensing & Inspection of Miscellaneous Commercial Sector
Health Care and Public Health
621112 - Health Care Practitioners
621493 - Freestanding Ambulatory Surgical and Emergency Centers
622110 - General Medical and Surgical Hospitals
923120 - Public Health Programs
Critical Manufacturing
211130 - Extraction
236210 - Industrial Building Construction
236220 - Commercial and Institutional Building Construction
237310 - Highway, Street and Bridge Construction
237990 - Other Heavy and Civil Engineering Construction
811310 - Industry Equipment Repair
Construction
237110 - Water and Sewer Line and Related Structures Construction
238910 - Site Preparation Contractors
238990 - All Other Specialty Trade Contractors
532412 - Construction, Mining, & Forestry Machinery and Equipment Rental & Leasing
Chemical
541330 - Chemical Engineering Services
541350 - Chemical Building Inspection Services
541620 - Chemical Environmental Consulting Services
541690 - Chemical Other Scientific and Technical Consulting Services
561612 - Protective Services
Information Technology
541512 - Computer Systems Design Services
541519 - Computer Disaster Recovery
Professional, Scientific and Technical Services
541360 - Geophysical Surveying & Mapping Services
541370 - Survey & Mapping (except Geophysical) Services
Entities that are not included in the list of Public Safety Entities set forth above, but who have individual employees or departments that perform the same functions as the Authorized Users of Primary User Public Safety Entities, can request that a limited number of Primary User FirstNet Plans be made available to those employees or departments. Similarly, Extended Primary Users who have employees or departments who perform the same functions as the Authorized Users of a Primary User Public Safety Entity can request access to a limited number of Primary User FirstNet Plans.
Verizon Wireless
First Responders (those Eligible Entities whose primary mission and job function is to provide services to the public in the area of law enforcement, fire protection, or emergency medical services)621910 - Ambulance Services
922120 - Police Protection
922160 - Fire Protection (except private)
National Security and Public Safety Users (those Eligible Entities that primarily provide national security or public safety services)
922110 - Courts
922130 - Legal Counsel and Prosecution 922140 Correctional Institutions
922150 - Parole Offices and Probation Offices
922190 - Other Justice, Public Order, and Safety Activities
923120 - Administration of Public Health Programs
928110 - National Security
926120 - Regulation and Administration of Transportation Programs
926150 Regulation, Licensing, and Inspection of Commercial Sectors
926130 - Regulation and Administration of Comms, Electric, Gas, Utilities
921150 - American Indian and Alaska Native Tribal Governments
921190 - Other General Government Support
921110 - Executive Offices
Eligible Entities whose NAICS designation is not listed among those above but who provide a first responder or related public safety function can contact EOPSS to request a waiver to purchase these services. Waivers must be approved by the EOPSS Undersecretary for Forensic Science and Technology and the selected wireless carrier.
The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.
The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.
- Cities, towns, districts, counties, and other political subdivisions
- Executive, Legislative, and Judicial Branches, including all departments and elected offices therein
- Independent public authorities, commissions, and quasi-public agencies
- Local public libraries, public school districts, and charter schools
- Public hospitals owned by the Commonwealth of Massachusetts
- Public institutions of higher education
- Public purchasing cooperatives
- Non-profit, UFR-certified organizations that are doing business with the Commonwealth
- Other states and territories and their cities, towns, districts, counties, other political subdivisions, and public institutions of higher education without prior approval from the State Purchasing Agent
- Other entities when designated in writing by the State Purchasing Agent
Note: The price files and vendor catalogs are accessible through public view in COMMBUYS; therefore, buyers may access the price files and vendor catalogs without signing into a COMMBUYS account.
- Vendor Price File: If a vendor does not have a manufacturer listed in their awarded price file, the vendor must contact the Category Manager(s) (Jessica Ofurie or Joshua Flanagan-Lanier) to get the manufacturer added before they can sell their products on ITT72 Category 1. If a vendor is not honoring their discount pricing from the price file, then the customer should contact the Category Manager(s) (Jessica Ofurie or Joshua Flanagan-Lanier).
- Ceiling/Not-to-Exceed: The contract's published pricing, including discounts, is a maximum price or 'not-to-exceed' limit and can be subject to further negotiation.
Note: Product pricing may be found on the vendor information page, where links to all the vendors’ MBPOs are provided.
- Solicit quotes and select and purchase quoted item in COMMBUYS
This COMMBUYS functionality provides a mechanism to easily obtain quotes, as specified by the Contract. The buyer would create a Release Requisition and then convert it to a Bid. After approval by the buyer approving officer, the bid is then sent to selected vendors to request quotes. Buyers must include “ITT72 Cat 1 PSGW RFQ” when entering information in the Description field. To request quotes please use Master Contract Record MBPO which is solicitation enabled.- Contract users should always reference ITT72 Cat 1 PSGW when contacting vendors to ensure they are receiving contract pricing. Quotes, not including construction services, should be awarded based on best value.
Buyers must solicit quotes when using this contract.
For purchases of $10,000 and above, Buyers are required to solicit quotations from all eligible vendors and obtain a minimum of three (3) responses. This ensures a competitive bidding process and helps the Buyer find the best possible value for their purchase. A “no bid” response is considered an acceptable response.
For purchases under $10,000, soliciting quotes is at the discretion of the Buyer. However, before making a purchase, Buyers should consult with their Chief Purchasing Officer or equivalent authority.
This contract provides for multiple methods of purchase listed as follows:
- Quote Solicitation: Buyers may solicit quotes from multiple vendors (refer to the Vendor MBPO Listing PO-19-1080-OSD03-SRC01-16048), award vendors, and place orders through COMMBUYS. A solicitation-enabled contract allows the buyer to solicit quotes from vendors who have Master Blanket Purchase Orders (MBPOs) or Statewide Contracts in COMMBUYS. The buyers may create a solicitation-enabled bid using a release requisition, converting the requisition to a bid, and then requesting quotes from eligible vendors.
Refer to the How to Request Quotes from Vendors on Statewide Contracts job aid for more details.
- G2B Punchout: Buyers may purchase directly from the vendor’s eCommerce site using the Government to Business (G2B) functionality in COMMBUYS. Refer to the Vendor MBPO Listing see the Vendor MBPO ListingPO-19-1080-OSD03-SRC01-16048 for G2B Punchout-enabled vendors. A COMMBUYS punchout provides the ability to purchase directly from the website of certain sellers (vendors). Buyers can “punch out” to a seller’s online shopping website to search for and choose the desired items. Once the items are selected and checked out, the system transfers these items to COMMBUYS to complete a release requisition.
Refer to the How to Purchase from a COMMBUYS G2B Punchout job aid for more details. - Direct Purchase of Fixed Price Items on COMMBUYS: Used for products and services with fixed pricing and is viewable in vendor catalogs or price files. Refer to the Vendor MBPO Listing see the Vendor MBPO Listing PO-19-1080-OSD03-SRC01-16048 for a list of eligible vendors. The buyer can submit a request for goods and services from a Statewide Contract (SWC) or a Designated SWC. This option is for users with Basic Purchaser or Department Access privileges in COMMBUYS. Once the requisition is approved, a Purchase Order (PO) is generated and can be sent to the vendor.
Refer to the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details. - Document Items in COMMBUYS That Have Already Been Purchased: This contract enables buyers to retroactively record a previously made contract purchase within the COMMBUYS system. This is done through a Request for Payment Authorization (RPA) Release Requisition, which also allows MOSAIC users to easily keep track of spending.
For a description on how to complete this purchase in COMMBUYS, refer to the How To Record a Contract Purchase Previously Made (RPA Release) job aid.
Note: MOSAIC and COMMBUYS do not interface. Payment request and invoice must be reported in both MOSAIC and COMMBUYS.
Performance and Payment That Goes Beyond Contract End Date
The extend beyond period is in place to allow performance and payment obligations under a contract to continue after the contract term has ended. This period is primarily used to aid the transition between an expiring contract and its replacement and to ensure the continuity in service delivery.
For extend beyond, the following stipulations are in place:
- Buyers may not enter into a written agreement that will go more than twelve (12) months beyond the maximum end date of the contract. Existing services may be completed and payments made during this period.
- No new agreements, including leases, rentals, or service contracts, may be made after the contract's expiration.
- Agreements established prior to the Master Agreement expiration may allow performance and payment obligations to continue until the maximum Extend Beyond date.
COMMBUYS is the Commonwealth of Massachusetts' e-procurement platform, serving as a central marketplace for state agencies and other Eligible Entities to procure goods and services, connecting government buyers and businesses. It aims to streamline the purchasing process, ensuring transparency and efficiency in the procurement process.
For Executive Agencies, COMMBUYS is required. Per 801 CMR 21.00, Executive Agencies must use established Statewide Contracts (SWCs) for the purchase of products and services. To set up a COMMBUYS buyer account or to update an existing agency account, the buyers must contact the COMMBUYS Help Desk at: 888-627-8283 or OSDhelpdesk@mass.gov.
While COMMBUYS use is not mandated for Non-Executive Agencies and other Eligible Entities, it is highly recommended to streamline the procurement process and assist buyers in making informed purchasing choices. Eligible entities should follow their internal guidelines for COMMBUYS use.
Buyers can view contract documents on COMMBUYS without requiring a COMMBUYS account or logging in.
To find contract documents in COMMBUYS, follow these steps:
- On the COMMBUYS home page, enter ITT72 Category 1 PSGW in the search tool and select Blankets from the drop-down list.
- Select the Search icon. The related Master Blanket Purchase Orders (MBPOs) information opens in a table format.
- To view the associated contract documents, under the Blanket # column, select the applicable Purchase Order (PO) link. MBPO opens for the selected PO and the attachments can be found in the Agency Attachments or Vendor Attachments section.
If applicable, to find vendor-specific documents, view the links to the individual vendor MBPOs on the Vendor Information page, and follow these steps:
- On the Vendor Information page, select the applicable Purchase Order (PO) link. The Master Blanket Purchase Order (MBPO) opens for the selected PO.
- If applicable, on the MBPO, scroll down to the Vendor Attachments section to find the vendor-specific documents.
- To view, select the desired document link.
This contract may include construction, reconstruction, alteration, installation, demolition, maintenance, and repair work, including associated materials. The Eligible Entity is responsible for consulting with legal counsel to determine if work sought under this contract qualifies as construction under G.L. c. 149 or G.L. c.30, § 39M.
Please refer to the following construction and construction-related labor requirements:
- Purchasing entities are responsible for compliance with applicable construction procurement law requirements. Information concerning specific G.L. c. 149 and c. 30 construction requirements may be found in the Office of the Inspector General’s Public Procurement Charts.
- It is the responsibility of the Eligible Entity to determine whether installation work includes construction as defined by M.G.L. c.149 or M.G.L. c.30, §39M. Chapter 30B Procurement Assistance from the Office of the Inspector General is available on the OIG Public Procurement web page. Access the 30B Hotline at 617-722-8838 or email 30B Hotline
- For further information about the public construction bidding laws, please email the Attorney General’s Office Bid Unit. Visit the Attorney General’s Public Construction web page to learn more about Public Bidding Laws.
Note: Operational Services Division (OSD) does not provide legal guidance on construction law.
Construction Thresholds
Questions about public construction bidding should be directed to Deborah Anderson, Counsel II for the Attorney General’s Office, at 617-963-2371. Visit the Attorney General’s Public Construction web page to learn more about Public Bidding Laws.
Please refer to the following requirements:
- Construction services purchased under this contract are limited to $50,000 or less per engagement (job/project). The total cost of all maintenance and service agreements, including those spanning multiple years, shall not exceed $50,000 over the life of the contract.
- For construction materials and labor valued from $10,000-$50,000, the buyers must solicit a minimum of three (3) quotes and receive two written responses. The contract shall be awarded to the responsible bidder who offers the lowest price.
- For construction materials and labor estimated to cost less than $10,000, a Buyer may use sound business practices to award the work to a vendor without seeking additional quotes. Using an OSD statewide contract satisfies the sound business practices requirement of G.L. c. 149 for jobs costing less than $10,000.
- Chapter 149, § 27B mandates that contractors and subcontractors submit a statement of compliance, including a certified payroll, to the awarding authority within 15 days of project completion.
- All contracts by a state agency or state-assisted contracts for design, construction, reconstruction, installation, demolition, maintenance, or repair must contain Workforce Participation Goals for minorities and women. This is required by M.G.L. c. 149, § 44A(2)(G).
- The Office of the Attorney General’s Fair Labor Division is responsible for enforcing the prevailing wage laws. Visit www.mass.gov/prevailing-wage-enforcement for more information.
Please refer to the following guidelines:
- Executive Departments must use diverse and small businesses to the extent possible based on contract terms, Supplier Diversity Office (SDO), and departmental policies, laws, and regulations.
- The Small Business Purchasing Program (SBPP) applies to small procurements ($250,000 or below annually), while the Supplier Diversity Program (SDP) applies to large procurements (over $250,000 annually). Executive Departments must consider these requirements when soliciting quotes or issuing Statements of Work (SOWs).
- Operational Services Division (OSD) provides a list of SDO businesses through the Statewide Contract Index. Refer to the Programs (SDP and SBPP) tab on the index (scroll to view the tab).
Supplier Diversity Program (SDP) Requirements
Please view the following guidelines:
- In cases where all other factors are equal, and particularly when adhering to a best value approach, the department will favor the vendor with stronger SDP commitment.
- For more information, refer to Best Value Evaluation of SDP Plan Forms: A Guide for Strategic Sourcing Teams.
- Vendor SDP commitment percentages may be found on the Vendor List table.
Small Business Purchasing Program (SBPP) Requirements
Please view the following guidelines:
- If available, departments must notify at least two certified small businesses capable of providing the product or service. Bids received from SBPP-participating small businesses must be evaluated, and if one meets the department’s best value criteria, the contract must be awarded to that vendor.
- For more information, refer to Best Value Evaluation of Responses to Small Procurements: A Guide for Strategic Sourcing Teams.
- Vendor SBPP Certification status can be found on the Vendor List table.
The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract (SWC).
Leasing
For the leasing of products, please refer to the following requirements:
- This lease is not automatically renewed, and it cannot be extended beyond its current term under the original terms.
- Lease renewals are not permitted after expiration of the original lease. However, the Eligible Entity can negotiate a new lease for one year, based on the current value of the equipment, with or without maintenance as the Eligible Entity prefers.
- Early termination of leases for convenience may incur penalty charges.
A Volume Discount is provided to the buyer if a certain volume of product or service is purchased.
Note: Vendor discounts are detailed in the Vendor List table and the price files within each vendor's Master Blanket Purchase Order (MBPO) or Master Contract Record MBPO.
Vendors on this contract may be required to provide products or services in cases of statewide emergencies. The 801 CMR 21.05(3) defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.
Vendors' performance is measured by several factors, including the following:
- Buyers provide actionable feedback on vendors for this contract to optimize performance through the Procurated platform. On the Procurated website, click "Search for a Massachusetts Vendor to Review", then search for the vendor by name and select them from the list. Once you enter your professional email address, you will be forwarded to the review screen.
- Buyers are encouraged to reach out to the Category Manager(s) (Jessica Ofurie or Joshua Flanagan-Lanier) if vendors are not meeting their contractual obligations and buyers may be surveyed for vendor performance feedback.
- Vendors will be evaluated on their current performance and may be asked to work with the Commonwealth toward improvement.
- Vendors must meet all contractual requirements throughout the life of the contract, including requirements for timely and accurate report submission, to remain in good standing under the contract.
For general procurement guidelines and best practices, follow these recommendations:
- Buyers should inform vendors to reference Statewide Contract ITT72 Category 1 PSGW on all quotes and invoices.
- No prepayment should be made for products not yet delivered or services not yet rendered.
- No sales tax should be applied to invoices.
- No fees or surcharges (including travel, fuel, delivery) should be applied to invoices.
- Special order fees must be agreed upon by both parties upfront.
- Payments for products or services provided must be paid within 45 days per Massachusetts Bill Payment Policy, or sooner if applying Prompt Payment Discount.
- Buyers are not required to sign additional agreements with vendors that conflict with the Request for Response (RFR) Terms and Conditions. Contact the Category Manager(s) (Jessica Ofurie or Joshua Flanagan-Lanier) for guidance.
- Vendors must notify buyers of product substitutions.
To add a product or service to the list of eligible products or services sold under this contract, buyers must contact their Category Manager(s) (Jessica Ofurie or Joshua Flanagan-Lanier) for approval. The new product or service requested must comply with the established specifications and scope of the contract.
EPEAT: Buyers are encouraged to request that any devices supplied under this contract—such as phones, servers, and other electronics—are registered with the Electronic Products Environmental Assessment Tool (EPEAT). EPEAT-registered products help conserve energy, reduce environmental impact, and promote verified sustainable practices, while also offering potential cost savings.
Remanufactured, Reconditioned, or Refurbished Equipment: Whenever possible, buyers should consider equipment that is partially or fully remanufactured using existing product materials. They are cleaned and repaired in accordance with the original manufacturer’s specifications, with all unusable parts replaced using new or remanufactured components that meet OEM and regulatory standards.
Buyers are encouraged to request devices that meet the following environmental and design standards:
- Battery Accessibility: Feature batteries that are removable or replaceable by qualified repair service providers or authorized technicians.
- Ease of Disassembly: Product design should facilitate straightforward disassembly to support repair, refurbishment, and recycling.
- Availability of Replacement Parts: Replacement components should be readily accessible to ensure long-term maintenance and repairability.
- Regulatory Compliance: Comply with the European Union’s REACH Regulation and the RoHS Directive, limiting hazardous substances and promoting safer materials.
- Sustainable Materials: Incorporate post-consumer recycled (PCR) plastic or biobased plastic content to reduce environmental impact.
- Charger Standardization: Support standardized battery charger systems to reduce electronic waste and improve compatibility.
- Packaging: Exclude expanded polystyrene (EPS) and incorporate PCR content, minimize plastic use, and avoid elemental chlorine in bleaching processes.
Take Back Program: All vendors under this contract are required to offer a phone take-back program to support responsible end-of-life management. Request this information directly from the vendors.
Learn More
Explore the Environmentally Preferable Products (EPP) Procurement Program and discover detailed guidance in the EPP Products and Services Guide.
When placing orders with a vendor, MOSAIC users must reference the contract ID number ITT72CAT1* in the Agreement ID field in MOSAIC for encumbrances related to purchases from Statewide Contracts. Please address all inquiries regarding MOSAIC technical support and job aids by emailing the Comptroller Help Desk or by calling 617-973-2468.
*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MOSAIC).
83–11–00 : Telecommunications media services
81–16–17 : Telecommunication services
81–11–21 : Internet services
83–11–00 : Telecommunications media services
83–11–23 : Fiber telecommunications services
83–11–22 : Enhanced telecommunications services
43–22–15 : Call management systems or accessories
43–20–00 : Components for information technology or broadcasting or telecommunications