CLT09–Clothing, Uniforms, Footwear, Accessories, Personal Care Products, and Bedding–This is a Statewide Contract (SWC) for the procurement of the following:

• Clothing 
• Uniforms 
• Footwear
• Accessories
• Personal care products 
• Bedding 
• Related clothing products and services, such as embroidery and tailoring

The contract includes both Value Added Resellers and Distributors.
For more details, see Contract Categories and Category Interpretations. 
In addition, this contract contains:

• Environmentally Preferable Products (EPP)
• Small Business Purchasing Program (SBPP)
• Minority Business Enterprise (MBE)
• Women Business Enterprise (WBE)
• Veteran Business Enterprise (VBE)

Note: This contract can be used to procure the goods or services described herein at any dollar amount. Any limitations, including for procurements involving construction, are outlined in this Contract User Guide.
For the Master Contract Record, refer to the CLT09 Master Contract Record. 

Benefits and Cost Savings

Statewide Contracts are an easy way to obtain benefits for your organization by: 

• Leveraging the Commonwealth’s buying power
• Simplifying the solicitation process
• Providing contracting expertise
• Enhancing vendor relationships through proactive management and oversight
• Offering competitive pricing
• Offering Prompt Payment Discounts (PPD), which is a percentage discount given to the buyer if the invoice is paid within a specified time, in accordance with the Commonwealth’s Bill Paying Policy

• Partnering with a pool of qualified and experienced vendors 
• Improving the availability of environmentally preferable products
• Volume discounts
• Tiered discounts
• Dock delivery discounts
  

This contract includes 13 categories of products and service as listed below.

• Category 1: Uniforms
• Category 2: Footwear
• Category 3: Athletic Wear
• Category 4: Undergarments, Hosiery, and Nightwear
• Category 5: Outerwear
• Category 6: Incarcerated Individuals Clothing
• Category 7: Environmentally Preferable Clothing
• Category 8: Linens and Bedding
• Category 9: Personal Care Products
• Category 10: Department of Correction (DOC) Uniforms
• Category 11: Massachusetts State Police (MSP) Uniforms
• Category 12: Miscellaneous Items
• Category 13: Miscellaneous Services

Category Interpretations

For the purposes of CLT09, the following category interpretations may be considered by Eligible Entities.

• Personal Care Products include, but are not limited to:
  • Soaps
  • Hair care products
  • Feminine care products
  • Toothpaste
  • Toothbrushes
  • Ethnic hair care
  • Grooming products 
• Miscellaneous Items include, but are not limited to:
  • Badges
  • Pins
  • Collar ornaments
  • Patches
  • Hand cuff buckles
  • Whistle chains
  • Field scarf retaining pins
  • Duty belts
  • Holsters
  • Cuff cases
  • Cloth ranks
  • Hook and loop fasteners such as VELCRO® Brand fasteners for rank badges/bars
  • Hats
  • Mourning pins
  • Mourning bands 
• Miscellaneous Services include, but are not limited to:
  • Sizing and fitting
  • Tailoring
  • Embroidering
  • Screening
  • Adding patches and logos
  • Dry cleaning
  • Laundry services
  • Fulfillment services

Fulfillment services, also known as pick and pack services, may include the aggregation of several clothing categories and personal care products into one packaged bundle. Packaged bundles may require distribution including but not limited to care shelters, group homes, new mothers, and at-risk children and adults

The following items are not permitted for sale within the scope of this contract but may be purchased through the following Statewide Contracts or their successors:

• Clothing and uniforms rental: FAC111–Facilities and Uniforms Management Services 
• Promotional purposes clothing: OFF48–Print, Copy & Mail Services, and Printed Promotional Products
  

The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.

• Cities, towns, districts, counties, and other political subdivisions
• Executive, Legislative, and Judicial Branches, including all departments and elected offices therein
• Independent public authorities, commissions, and quasi-public agencies
• Local public libraries, public school districts, and charter schools
• Public hospitals owned by the Commonwealth of Massachusetts
• Public institutions of higher education
• Public purchasing cooperatives
• Non-profit, UFR-certified organizations that are doing business with the Commonwealth
• Other states and territories and their cities, towns, districts, counties, other political subdivisions, and public institutions of higher education without prior approval from the State Purchasing Agent 
• Other entities when designated in writing by the State Purchasing Agent
  

Note: The price files and vendor catalogs are accessible through public view in COMMBUYS; therefore, buyers can access the price files and vendor catalogs without needing to sign into a COMMBUYS account.

The various pricing options are outlined as follows:

• Vendor Price File: All vendors have been provided with a Microsoft Excel file outlining their awarded pricing, including approved manufacturers and the awarded discount percentage off MSRP for their base price.
  • If a vendor does not have a manufacturer listed in their awarded price file, the vendor must contact the Category Manager(s) (Michael Barry or Kelly Minichello) to get the manufacturer added before they can sell their products on CLT09. 
  • If a vendor is not honoring their discount pricing from the price file, then the customer should contact the Category Manager(s) (Michael Barry or Kelly Minichello).
• Ceiling/Not-to-Exceed: The contract's published pricing, including discounts, is a maximum price or 'not-to-exceed' limit and can be subject to further negotiation.
• Discount from Manufacturers Suggested Retail Price (MSRP): Contract pricing is a specified discount off the MSRP catalog price. 
• Discount off Vendor Catalog Price (Non-MSRP): Non-MSRP contract pricing is a specified discount off the vendor catalog price. Non-MSRP pricing has been submitted for the following Categories: 
  • Category 10: Department of Correction (DOC) Uniforms 
  • Category 11: Massachusetts State Police (MSP) Uniforms
  • Category 13: Miscellaneous Services

Note: Product pricing may be found on the vendor information page, where links to all the vendors’ MBPOs are provided.

The purchase options identified below are the only acceptable options that may be used in this contract:

• This is a fee-for-service contract under Category 13 Miscellaneous Services only.
• Purchases made through this contract will be direct, outright purchases.

This contract has multiple ways of purchasing: 

• Quote Solicitation: Buyers can solicit quotes from multiple vendors (see the Vendor MBPO Listing), award vendors, and place orders through COMMBUYS. A solicitation-enabled contract allows the buyer to solicit quotes from vendors who have Master Blanket Purchase Orders (MBPOs) or Statewide Contracts in COMMBUYS. The buyers can create a solicitation-enabled bid using a release requisition, converting the requisition to a bid, and then requesting quotes from eligible vendors. 

See the How to Request Quotes from Vendors on Statewide Contracts job aid for more details.

• G2B Punchout: Buyers may purchase directly from the vendor’s eCommerce site using the Government to Business (G2B) functionality in COMMBUYS. See the Vendor MBPO Listing and Master Blanket Purchase Order (MBPO) for G2B Punchout-enabled vendors. A COMMBUYS punchout provides the ability to purchase directly from the website of certain sellers (vendors). Buyers can “punch out” to a seller’s online shopping website to search for and choose the desired items. Once the items are selected and checked out, the system transfers these items to COMMBUYS to complete a release requisition. 

See the How to Purchase from a COMMBUYS G2B Punchout job aid for more details.

Note: Currently, the only vendor with G2B PunchOut catalogues on CLT09 is Bob Barker Company, Inc.

• Direct Purchase of Non-Fixed Price Item ($0 Line Item) on Vendor’s MBPO: Applicable to products and services that may require customized quoting. See the Vendor MBPO Listing in the Master Blanket Purchase Order (MBPO) for a list of eligible vendors. The Buyer can create a Release Requisition in COMMBUYS, submit the requisition for approval in COMMBUYS, and then send the vendor a Release Purchase Order.

See the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details.

Performance and Payment That Goes Beyond Contract End Date

The extend beyond period is in place to allow performance and payment obligations under a contract to continue after the contract term has ended. This period is primarily used to aid the transition between an expiring contract and its replacement and to ensure the continuity in service delivery.

For extend beyond, the following stipulations are in place:

• Buyers may not enter into a written agreement that will go more than three (3) months beyond the maximum end date of the contract. Existing services may be completed and payments made during this period.
• No new agreements, including leases, rentals, or service contracts, may be made after the contract's expiration.
• Agreements established prior to the Master Agreement expiration may allow performance and payment obligations to continue until the maximum Extend Beyond date.
  

COMMBUYS is the Commonwealth of Massachusetts' e-procurement platform, serving as a central marketplace for state agencies and other Eligible Entities to procure goods and services, connecting government buyers and businesses. It aims to streamline the purchasing process, ensuring transparency and efficiency in the procurement process.

For Executive Agencies, COMMBUYS is required. Per 801 CMR 21.00, Executive Agencies must use established Statewide Contracts (SWCs) for the purchase of products and services. To set up a COMMBUYS buyer account or to update an existing agency account, the buyers must contact the COMMBUYS Help Desk at: 888-627-8283 or OSDhelpdesk@mass.gov.

While COMMBUYS use is not mandated for Non-Executive Agencies and other Eligible Entities, it is highly recommended to streamline the procurement process and assist buyers in making informed purchasing choices. Eligible entities should follow their internal guidelines for COMMBUYS use.

Buyers can view contract documents on COMMBUYS without requiring a COMMBUYS account or logging in.  
To find contract documents in COMMBUYS, follow these steps:

1. On the COMMBUYS home page, enter CLT09 in the search tool and select Blankets from the drop-down list.
2. Select the Search icon. The related Master Blanket Purchase Orders (MBPOs) information opens in a table format. 
3. To view the associated contract documents, under the Blanket # column, select the applicable Purchase Order (PO) link. MBPO opens for the selected PO and the attachments can be found in the Agency Attachments or Vendor Attachments section. 

If applicable, to find vendor-specific documents, view the links to the individual vendor MBPOs on the Vendor Information page, and follow these steps:

1. On the Vendor Information page, select the applicable Purchase Order (PO) link. The Master Blanket Purchase Order (MBPO) opens for the selected PO.
2. If applicable, on the MBPO, scroll down to the Vendor Attachments section to find the vendor-specific documents.
3. To view, select the desired document link.

Please refer to the following guidelines:

• Executive Departments must use diverse and small businesses to the extent possible based on contract terms, Supplier Diversity Office (SDO), and departmental policies, laws, and regulations.
• The Small Business Purchasing Program (SBPP) applies to small procurements ($250,000 or below annually), while the Supplier Diversity Program (SDP) applies to large procurements (over $250,000 annually). Executive Departments must consider these requirements when soliciting quotes or issuing Statements of Work (SOWs).
• Operational Services Division (OSD) provides a list of SDO businesses through the Statewide Contract Index. Refer to the Programs (SDP and SBPP) tab on the index (scroll to view the tab).

• In cases where all other factors are equal, and particularly when adhering to a best value approach, the department will favor the vendor with stronger SDP commitment.
• For more information, refer to Best Value Evaluation of SDP Plan Forms: A Guide for Strategic Sourcing Teams.
• Vendor SDP commitment percentages may be found on the Vendor List table.

• If available, departments must notify at least two certified small businesses capable of providing the product or service. Bids received from SBPP-participating small businesses must be evaluated, and if one meets the department’s best value criteria, the contract must be awarded to that vendor.
• For more information, refer to Best Value Evaluation of Responses to Small Procurements: A Guide for Strategic Sourcing Teams.
• Vendor SBPP Certification status can be found on the Vendor List table.

For shipping, delivery, and returns, please follow these guidelines:

• All goods and services acquired through CLT09 are FOB (Free on Board) Destination. Awarded vendors may not charge additional freight, delivery, or fuel charges.
• All goods delivered must be new and first quality. Any items that are determined to not be new or first quality may be rejected by the Purchasing Entity and returned at the vendor’s expense.
• The vendor must deliver goods to the department within 30 business days After Receipt of Order (ARO). Items delivered after 30 business days may be unacceptable and returned to the contractor at no cost to the Commonwealth. 
• Delivery arrangements for custom-made items may be made by mutual agreement between the purchasing department and vendors. 
• Shipping charges may be negotiated and allowed under reasonable circumstances including but not limited to rush shipping requests by the Commonwealth Agency and oversized or heavy items being repaired. 
• Vendors are not allowed to request an exception for shipping charges.
• Deliveries to Dukes and Nantucket Counties: The Commonwealth understands that deliveries to Eligible Entities in Dukes County and Nantucket County may require a ferrying cost.
  • Any fees necessary to complete an order in Dukes or Nantucket County must be agreed to in writing by the Eligible Entity prior to the beginning of any order. 
  • Vendors must use all available means to secure the most cost-efficient method of delivery to Eligible Entities in Dukes or Nantucket County.
• Returns: If any product is damaged or deemed unacceptable by the Purchasing Entity, Awarded Vendor will offer a full refund or replacement product at no additional cost based on the request of the Purchasing Entity. 
  • Awarded Vendor will have ten (10) business days to pick up and replace the products.
  • If after ten (10) business days and the product has not been picked up, it will become the property of the Purchasing Entity at no cost to them.
  • If any uniforms, patches, badges, or any related security clothing and accessory items are deemed unacceptable by the Purchasing Entity, the Vendor must properly dispose of the unused products based on the requirement(s) of the Purchasing Entity. 
    • A certificate of disposal must be given to the Purchasing Entity after disposal is completed.
    • The Purchasing Entity will not pay a fee for disposal of unaccepted products. 

For repairs and services warranties, please refer to these guidelines:

• The warranty for the Commonwealth shall be the manufacturer’s standard warranty starting from the date of acceptance by the Purchasing Entity. 
• All Vendors should always operate in “good faith” under CLT09, which includes not willfully shipping defective or damaged items and being responsive to the needs and interests of Eligible Entities. 
• Upon discovery of an issue, the Eligible Entity must promptly contact the vendor via telephone or email, providing detailed information on the problem. 
  • The vendor is required to respond within seven (7) calendar days. 
  • Upon responding, a timeline for return/exchange/cancellation must be established.
  • All returns/exchanges/cancellations must be conducted within thirty (30) days unless otherwise negotiated between the vendor and the Purchasing Entity. 
  • For additional information, see Section 4.3 for warranties in the Request for Response (RFR) document.
    

Vendors in this Statewide Contract may offer the following discounts, which can vary for each vendor: 

• Dock Delivery Discount: A discount may be negotiated if the product is delivered directly to the loading dock.
• Volume Discount: A discount is negotiated to the buyer if a certain volume of product or service is purchased.
• Tiered Discount: A discount that offers progressively larger savings as the order size or spending threshold increases, depending on the contract.  

Note: Vendor discounts are detailed in the vendor list table and the price files within each vendor's Master Blanket Purchase Order (MBPO) or Master Contract Record MBPO.

Vendors on this contract may be required to provide products or services in cases of statewide emergencies. The 801 CMR 21.05(3) defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Vendors' performance is measured by several factors, including the following:

• Buyers provide actionable feedback on vendors for this contract to optimize performance through the Procurated platform. On the Procurated website, click "Search for a Massachusetts Vendor to Review", then search for the vendor by name and select them from the list. Once you enter your professional email address, you will be forwarded to the review screen.
• Buyers are encouraged to reach out to the Category Manager(s) (Michael Barry or Kelly Minichello) if vendors are not meeting their contractual obligations and buyers may be surveyed for vendor performance feedback.
• Vendors will be evaluated on their current performance and may be asked to work with the Commonwealth toward improvement.
• Vendors must meet all contractual requirements throughout the life of the contract, including requirements for timely and accurate report submission, to remain in good standing under the contract.
  

• Contractor performance may also be evaluated based on the following: 
  • Responsiveness to Request for Quotes: 
    • Performance Target: 98% 
    • Measure: Total number of acknowledged COMMBUYS quotes divided by the total number of COMMBUYS quote requests received. 
  • Sales of excluded items Performance Target: 0% 
  • Compliance with contracted pricing Performance Target: 100% 
  • Labeling of environmental preferable products Performance Target: 100% 
    

For general procurement guidelines and best practices, follow these recommendations:

• Buyers should inform vendors to reference Statewide Contract CLT09 on all quotes and invoices.
• No prepayment should be made for products not yet delivered or services not yet rendered.
• No sales tax should be applied to invoices.
• No fees or surcharges (including travel, fuel, delivery) should be applied to invoices.
• Special order fees must be agreed upon by both parties upfront.
• Payments for products or services provided must be paid within 45 days per Massachusetts Bill Payment Policy, or sooner if applying Prompt Payment Discount.
• Buyers are not required to sign additional agreements with vendors that conflict with the Request for Response (RFR) Terms and Conditions. Contact the Category Manager(s) (Michael Barry or Kelly Minichello) for guidance. 
• Vendors must notify buyers of product substitutions.

Specific Guidelines and Best Practices for CLT09

For CLT09 procurement guidelines and best practices, follow these recommendations:

• All goods sold through CLT09 must be new products only. 
  • Awarded Vendors are not permitted to sell used, refurbished, or repurposed products. 
  • This requirement does not restrict the Environmentally Preferable Products (EPP).
• Awarded Vendors must notify the requesting Purchasing Entity in writing if any products are out-of-season or discontinued. 
  • Out-of-season products must be delivered within 60 business days or within a timeframe negotiated between the Purchasing Entity and Vendor.
• Special order fees must be agreed upon by both parties upfront.
• Eligible entities can request product samples after the contract award for all categories at any time throughout the life of the Statewide Contract. 
  • Purchasing Entities may request product samples from Awarded Vendors to assist in the quoting process after the CLT09 award. 
  • Awarded Vendors may not charge a Purchasing Entity for product samples. 
  • Any products provided as a sample will be retained by the Purchasing Entity unless otherwise specified by Contractor.
    

CLT09 includes products that either contain post-consumer recycled content or have earned a recognized third-party environmental certification or standard, including but not limited to the following: 

• Made with USDA Certified Organic Textiles
• Global Organic Textile Standard (GOTS)
• OKEO-Tex® 100 Standard  
• OEKO-TEX® STeP Standard 
• bluesign  
• Ecocert
• Fairtrade Certified Clothing & Textiles 
• Worldwide Responsible Accredited Production® (WRAP®)–Made without Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) and made without added antimicrobial treatments.   
• Appears on the PFAS Central PFAS-Free Products List.   
• Made with repurposed fibers (post-consumer recycled) in the manufacturing process (for example, recycled polyester and polyethylene terephthalate [PET] plastic).

These products typically represent significant energy savings in the manufacturing process and may not require dry cleaning, which may help reduce the use of toxic chemicals.

Category 7: Environmentally Preferable Clothing

This category is limited to products that meet any of the above certifications or standards. To view a list of awarded vendors for Category 7, navigate to the Solicitation-Enabled Master Blanket Purchase Order (MBPO). 

Labeling Products with Environmental Certifications or Standards 

For all categories except Category 7, vendors must provide in their price file whether the product contains post-consumer recycled content or any of the environmental third-party certifications or standards listed above. 

Learn More

Explore the Environmentally Preferable Products (EPP) Procurement Program and discover detailed guidance in the EPP Products and Services Guide.

When placing orders with a vendor, MOSAIC users must reference the contract ID number CLT09* in the Agreement ID field in MOSAIC for encumbrances related to purchases from Statewide Contracts. Please address all inquiries regarding MOSAIC technical support and job aids by emailing the Comptroller Help Desk or by calling 617-973-2468. 

*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MOSAIC).

53–10–00 : Clothing

53–10–18 : Coats and Jackets

53–10–23 : Undergarments

53–10–25 : Clothing Accessories

53–10–27 : Uniforms

53–10–29 : Athletic Wear

53–11–00 : Footwear

53–13–00 : Personal Care Products

Out-of-Season and Discontinued Products

Awarded vendors must notify the requesting purchasing entity in writing if any products are out of season or discontinued. Out-of-season products must be delivered within 60 business days or within a timeframe negotiated between the purchasing entity and vendor.

New Products Only

All goods sold through CLT09 must be new products only. Awarded vendors are not permitted to sell used, refurbished, or repurposed products. This requirement does not restrict the Environmentally Preferable.

Travel and Other Expenses

Travel, commuting, meals, lodging, and other standard business expenses incurred by vendors may not be invoiced and will not be reimbursed. 

Sample Request

Following contract award, eligible entities can request samples for any item category at any time throughout the life of the Statewide Contract.

Awarded vendors may provide product samples upon request by a purchasing entity to assist in the quoting process, at no cost to the purchasing entity. Any products provided as a sample will be retained by the purchasing entity unless otherwise specified by the vendor.

Please refer to the price list for each vendor on CLT09 to verify the counties they service. All price sheets are housed in the vendor file or the vendor’s Master Blanket Purchase Order (MBPO). The counties they service should be included in the top row of each price column. 

The Commonwealth of Massachusetts has been divided into fourteen counties that include specific counties as indicated in the Map of Massachusetts Counties in the Massachusetts Maps web page and the following list:

See the Vendor List and Information for regions covered.