VEH110: This is the Statewide Contract for Light and Medium-Duty Vehicles. All Vendors must facilitate a variety of services and application needs by working with upfitters on a subcontracting basis. While Contract Users are expected to have dialogue with upfitters as needed to facilitate specific needs, all conversations must involve the awarded Vendor, and all invoices and payments are to be processed through the awarded Vendor. Upfitters working as subcontractors may not bill or receive payment from Purchasing Entities directly.  

For the Master Contract Record, refer to the Master Blanket Purchase Order (MBPO) with RFR.

Note: This contract may be used to procure the goods or services described in this user guide at any dollar amount. Any limitations, including for procurements involving construction, are outlined in this Contract User Guide.

Benefits and Cost Savings

Statewide Contracts are an easy way to obtain benefits for your organization by: 

• Leveraging the Commonwealth’s buying power
• Simplifying the solicitation process
• Providing contracting expertise
• Enhancing vendor relationships through proactive management and oversight
• Offering competitive pricing
• Offering Prompt Payment Discounts (PPD), which is a percentage discount given to the buyer if the invoice is paid within a specified time, in accordance with the Commonwealth’s Bill Paying Policy

This contract includes 12 categories of products as listed below:  

All vehicles in Categories 1 – 3 must be hybrid (HEV), plug-in hybrid (PHEV), battery electric (BEV), or fuel cell electric (FCEV). See Appendix for the expanded list of dealers and brands.

• Category 1: Sedans
• Category 2: Minivans 
  All vehicles in this Category must accommodate six to eight passengers. Wheelchair accessible vans are excluded from this category as they are reflected in Category 12. 
• Category 3: Sport Utility Vehicles (SUVs) 
  Wheelchair accessible SUVs are excluded from this category as they are reflected in Category 12. 
• Category 4: Light-Duty Trucks 
  All vehicles in this Category must have a GVWR no greater than 10,000 lbs. 
• Category 5: Medium-Duty Trucks 
  All vehicles in this Category must have a GVWR between 10,001 and 26,000 lbs.
• Category 6: Large Passenger Vans 
  All vehicles in this Category must accommodate 9-15 passengers. Wheelchair accessible vans are excluded from this category as they are reflected in Category 12. 
• Category 7: Cutaway Buses and Vans 
  All vehicles in this Category must accommodate 16 or more passengers. Note that vehicles proposed in this Category must also be under 26,001 GVWR (like every vehicle being sought for this Contract). Buses and vans primarily designed for wheelchair accessibility are excluded from this category as they are reflected in Category 12. 
• Category 8: Cargo Vans 
  All vehicles in this Category must have a minimum of 70 cubic feet of cargo capacity. 
• Category 9: Police Pursuit Vehicles (PPVs) 
  All vehicles in this Category must be specially designed and equipped for law enforcement activities, including use during high-speed pursuits, which have been rated such by the L.A. County Sheriff's office or Michigan State Police. 
• Category 10: Special Service Vehicles (SSVs) 
  All vehicles in this Category must be specially designed and equipped for non-high-speed pursuit law enforcement or public safety activities. 
• Category 11: School Buses and 7D Vehicles 
  All vehicles in this Category must reflect "traditional" school buses or 7D vehicles that follow all federal and state regulations related to the transportation of pupils. Vehicles that are primarily designed for wheelchair accessibility are excluded from this category as they are reflected in Category 12.  EV buses and associated accessories are allowed under this category.
• Category 12: Wheelchair Accessible Vehicles

All vehicles in Category 12 must be capable of accommodating one or more passengers seated in a wheelchair and must meet all federal and state regulations pertaining to the intended use of the vehicle

This contract is limited to the purchase of light- and medium-duty vehicles with a Gross Vehicle Weight (GVW) of 26,000 lbs. or less. 

Heavy-duty vehicles (26,001 lbs. GVW and over), road maintenance and construction equipment can be found on VEH111: Heavy-Duty Vehicles, Road Maintenance and Construction Equipment.

Equipment used for Lawns and Grounds can be found on FAC116: Lawns and Grounds Equipment, Parts, and Services.

This contract does not include vehicle rentals, please refer to VEH112: Vehicle Rentals.  

This contract does not include vehicle inspections or registration after initial purchase.  Buyers are responsible for any non-warrantied vehicle compliance after initial purchase (i.e.: registration renewal; emission inspections; and any other necessary regulated inspections for vehicle operation in the registered state of operation or ownership of the asset.

The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.

• Cities, towns, districts, counties, and other political subdivisions
• Executive, Legislative, and Judicial Branches, including all departments and elected offices therein
• Independent public authorities, commissions, and quasi-public agencies
• Local public libraries, public school districts, and charter schools
• Public hospitals owned by the Commonwealth of Massachusetts
• Public institutions of higher education
• Public purchasing cooperatives
• Non-profit, UFR-certified organizations that are doing business with the Commonwealth
• Other states and territories and their cities, towns, districts, counties, other political subdivisions, and public institutions of higher education without prior approval from the State Purchasing Agent 
• Other entities when designated in writing by the State Purchasing Agent
  

Note: The price files and vendor catalogs are accessible through public view in COMMBUYS; therefore, buyers may access the price files and vendor catalogs without signing into a COMMBUYS account.

The pricing options are outlined as follows:

• Ceiling/Not-to-Exceed: Contract discounts and other pricing published under the contract represents “ceiling” or “not-to-exceed” pricing and may be further negotiated. Each vendor has committed to a maximum cost-plus percentage (i.e., a profit margin) for the vehicles and any applicable upfitting. All contract prices quoted to Contract Users are expected to conform to the committed percentage, which may vary between Contract Categories, even for a particular vendor. Reference the Vendor Information table for more information.
  

Product/Service Pricing and Finding Vendor Price Files

• Due to product availability, pricing, and supply-chain issues there is no current Master Vehicle File. Please refer to individual Vendor MBPOs for the most-recent pricing (some have 2024 pricing up). Prices will vary, and all buyers should ask for quotes in writing (or email).  A verbal quote is not a guarantee.  Buyers are strongly urged to contact vendors by phone and email to get the quickest response on inventory and availability.  Requesting a quote through COMMBUYS will likely not be responded to in a timely manner.
• Note: Product pricing may be found on the Vendor Information page, where links to all the vendors’ MBPOs are provided.

Note: Links to all the vendors’ Master Blanket Purchase Orders (MBPOs), where product pricing may be found, are provided in the Vendor List and Information.

Quote requirements vary based on state and local city/town requirements. 

State Agency Purchasers: 

• Quotes are required for all vehicle purchases whenever possible. Do not accept verbal quotes. 
• Use the VEH110 Quote Form (or an approved equivalent) and send it directly to vendors by email or after phone contact. Do not post quote forms in COMMBUYS.
• Quotes are required for both direct purchases from one vendor and competitive solicitations. A "no bid" response satisfies due diligence requirements when additional responses are unavailable. 
• If the selected vehicle is unavailable, or if options, accessories, and upfitting equal 25% or more of the total purchase price, quotes must be requested from all vendors awarded in the applicable vehicle category. Due to pricing increases, if Buyers find the percentages vs total purchase price exceed 25%, contact the category manager to discuss the situation.  
• If awarded vendors cannot meet requirements or pricing is unreasonable, buyers may solicit quotes from vendors in other vehicle categories, provided documentation of the original solicitation and responses is retained. 
• Awards are not required to go to the lowest-priced vendor. Buyers should consider best-value factors such as specifications, fleet compatibility, cost, ease of operation, dealer location and hours, delivery time, repairs, and parts compatibility. 
• A Purchase Order (PO) and final agreed-upon quote form must be provided before a vehicle can be ordered or placed into production. 

For Municipal Purchasers: 

• Municipalities are not required to obtain multiple quotes under the VEH110 contract but must comply with MGL Chapter 30B and any local procurement requirements. 
• The VEH110 Quote Form is optional but recommended. Written quotes should be obtained and retained to support due diligence and procurement records. 
• A "no bid" response is acceptable when additional quotes are unavailable. 
• Awards may be based on best value, not solely lowest price. 
• A Purchase Order (PO) must be issued before a vehicle can be placed into production. 

Note: Due to supply-chain and inventory fluctuations, vehicle availability and pricing may change. Buyers are encouraged to contact vendors by phone and email and obtain all quotes in writing. 

The purchase options identified below are the only acceptable options that may be used on this contract:

• Purchases made through this contract will be direct, outright purchases.
• If a municipality is looking to use a Municipal Lease (ML) to purchase off this contract in specific categories, that is allowed.  Please note, a Municipal Lease is not the same as a true commercial lease. Under an ML, the purchaser (tax-exempt) owns the asset and assumes the title, registration, and all responsibility as opposed to the lessor owning the asset. 
• Exciting news!!! Bluebird EV buses have the option of charging equipment being purchased with the vehicle.  Check with Anderson Motors on this option. Please note this is for the equipment, only.  Buyers will need to arrange for installation (possibly use the TRD01 contract).
• OSD recommends all Buyers make lists of what is “Mandatory” and what is “Desired” in a vehicle.  If upfitting can accommodate Buyer need then consider those options.  At the current time, finding vehicles that “check all boxes” is difficult.  Consider alternative ways of getting “Desired” options vs. longer lead times on vehicles. 

Due to product availability and supply-chain issues, prices may vary, and all buyers should ask for quotes in writing (or email).  A verbal quote is not a guarantee.  Buyers are strongly urged to contact vendors by phone and email to get the quickest response on inventory and availability.  If you request quotes through COMMBUYS, you may not get a prompt response.

Contract Users have the option of making direct purchases from any VEH110 Vendor who is awarded a contract, provided that the base vehicle is featured on the awarded category and listed as an available vehicle by awarded vendor. If the dealership is substituting one make/model for another due to supply-chain or inventory, please get that substitution authorized by OSD. 

If the vehicle being sought is not featured in the VEH110 Master Vehicle List, or if the price of all added options, accessories, and upfitting constitutes 25% or more of the total purchase price, Contract Users must solicit quotes from all vendors that have been awarded the applicable Category of the vehicle being sought. If a specific make/model vehicle is not part of the awarded vehicle category, please contact the OSD contract manager to inquire.  Due to supply-chain issues and manufacturing line shutdowns, availability of some vehicles is limited or unavailable at the current time*.  Some dealers are offering replacement options for certain makes/models.

As of November 2024, the following vehicles are limited or not available:

Ford Edge is subject to availability and has an estimated lead time of 4+ months (minimum)
Ram trucks have an expected 6-12 month lead time
The Ford Escape can be replaced by the Bronco Sport
Ford Explorer availability is very limited
Sierra trucks replacing Silverado
Chevy Bolt is not available until 2025

**Coming Soon: Various KIA Models; Blazer EV; Various Hyundai Models; and Additional Toyota Models.  Check individual dealer MBPO files for updates.  Updates are happening weekly!  

Only in the circumstance where Contract Users do not receive responses to their requests for quotes from all vendors awarded within a Category, or when the responses provided would not meet the vehicle application requested or are cost prohibitive based on reasonable budgeting practices, may Contract Users solicit quotes from vendors who are awarded contracts from other vehicle Categories. In this case, Contract Users must retain documentation of the original solicitation and resulting responses, if any, and must solicit quotes from all vendors that can conceivably provide the same or brand equal asset to meet the vehicle application.

Contract Users may or may not decide to make awards to the vendor quoting the lowest price. The Commonwealth recommends that Contract Users consider several “Best Value” criteria, including but not necessarily limited to:

• Compliance with specifications
• Fleet compatibility
• Operator ease of use transition
• Dealer location(s)
• Dealer hours of operation
• Delivery lead time
• Cost
• Repair compatibility
• Parts compatibility
  

All purchases of vehicles on this contract must incorporate the use of a formal quoting process. OSD recommends using the most current version available of the VEH110 Quote Form. Contract Users shall enter all relevant information on the form, including the specifications they are seeking, and send it to the applicable Vendor(s) by email or after contact has been made with Vendor by phone.  DO NOT post quote forms in COMMBUYS. Quotes are required whether a direct acquisition is being made through one vendor or if multiple quotes are being solicited. The Vendor(s) will complete the form and return it to the Contract User for consideration. If the Contract User decides to move forward with the purchase, a PO must be submitted to the vendor to include the final version of the VEH110 Quote Form that is agreed to by both parties. 

In general, Contract Users should expect a range of 3-9 months (at minimum) lead time for the ordering and upfitting of all assets on this contract, excluding delays due to unforeseen OEM order constraints, shipping logistic issues prior to delivery to Vendor, and upfit-related complications.

The Vendor shall manage the entire ordering process, confirm receipt of orders to Contract Users, and communicate the vehicle status in each stage of the order process to Contract Users on a regular and reliable basis. This includes but is not limited to the following:

• Explicitly confirm acknowledgement to the Contract User of all Requests for Quotes within two business days;
• Provide requested quote, using the VEH110 Quote Form, within five business days of said request being submitted unless otherwise specified by the Contract User;
• Acknowledge receipt of all Purchase Orders within one business day;
• Place the asset order with the OEM or dealer within two business days of Contract User’s final approval;
• Ensure the Commonwealth’s OEM code (e.g., FIN, FAN) is properly designated in appropriate orders;
• Provide the OEM factory order number when received from the OEM or dealer, if applicable;
• Within five business days after the OEM or dealer places the vehicle order in its order bank, confirm or update the original estimated delivery date provided in the VEH110 Quote Form;
• Schedule upfit and other services with subcontractors in advance so that all parts and equipment are available before the asset arrives for upfit;
• Report delays to the original estimated delivery date to the Contract User within two business days of receiving notice from the OEM, dealer, or subcontractor and never less than 30 days prior to the expected delivery date;
• Identify assets acquired from Vendor’s stock by the VIN; and
• Provide pre-notification of delivery to the Contract User at least five business days prior to delivery.

Contract Users should not accept vague or generic responses from Vendors and should follow up on any Purchase Order not acknowledged after 24 hours. Contract Users are expected to have proper approval consistent with their respective entity’s protocols before placing the final asset order with a Vendor. Vendors that fail to order assets within 10 business days of receipt of a Contract User’s final approval of asset specification will be subject to a penalty of five percent of the total purchase order unless the Contract User explicitly requests a future ordering date or if the Vendor can provide proof that the manufacturer is unable to accept orders within the 10-day time frame. In the latter case, the vehicle(s) will be ordered as soon as the manufacturer is able to accept orders. Otherwise, the penalty will be deducted from the purchase order price of each vehicle ordered.

Dealer Stock Purchases:
In the event a vehicle that is consistent with the Contract User’s request is available on the dealer’s lot (i.e., it does not need to be factory-ordered from the OEM), the Vendor may sell it to the Contract User at a price consistent with the maximum cost-plus percentage the Vendor committed to as part of their Bid. Prior model year vehicles consistent with the Contract User’s request may be offered, provided their price is discounted by a minimum of two percent per prior model year. 

• Solicit quotes and select and purchase quoted item in COMMBUYS 
  This COMMBUYS functionality provides a mechanism to easily obtain quotes by using Solicitation Enabled MBPO, PO-22-1080-OSD03-SRC3-23885. The buyer would create a Release Requisition, and then convert it to a Bid.  After approval by the buyer approving officer, the bid is then sent to selected vendors to request quotes. Buyers must include “VEH110 RFQ” when entering information in the Description field. 

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage, and select: 

• The COMMBUYS Purchase Orders section and choose the How to Create a Solicitation Enabled Bid Using a Release Requisition job aid or one of the quick reference guides.

• Directly purchase a non-fixed price item ($0 line item) through COMMBUYS 
  This COMMBUYS functionality provides a mechanism to purchase base assets directly from an awarded vendor (without the need to solicit multiple quotes), provided that the base vehicle is featured in the VEH110 Master Vehicle List and all added options, accessories, and upfitting does not exceed a 25% of the total purchase price. 

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage, and select:  

• The COMMBUYS Purchase Orders section and choose the How to Make a Statewide Contract Purchase in COMMBUYS job aid or one of the quick reference guides. 
  

COMMBUYS is the Commonwealth of Massachusetts' e-procurement platform, serving as a central marketplace for state agencies and other Eligible Entities to procure goods and services, connecting government buyers and businesses. It aims to streamline the purchasing process, ensuring transparency and efficiency in the procurement process.

For Executive Agencies, COMMBUYS is required. Per 801 CMR 21.00, Executive Agencies must use established Statewide Contracts (SWCs) for the purchase of products and services. To set up a COMMBUYS buyer account or to update an existing agency account, the buyers must contact the COMMBUYS Help Desk at: 888-627-8283 or OSDhelpdesk@mass.gov.

While COMMBUYS use is not mandated for Non-Executive Agencies and other Eligible Entities, it is highly recommended to streamline the procurement process and assist buyers in making informed purchasing choices. Eligible entities should follow their internal guidelines for COMMBUYS use.

Buyers can view contract documents on COMMBUYS without requiring a COMMBUYS account or logging in.  
To find contract documents in COMMBUYS, follow these steps:

1. On the COMMBUYS home page, enter VEH110 in the search tool and select Blankets from the drop-down list.
2. Select the Search icon. The related Master Blanket Purchase Orders (MBPOs) information opens in a table format. 
3. To view the associated contract documents, under the Blanket # column, select the applicable Purchase Order (PO) link. MBPO opens for the selected PO and the attachments can be found in the Agency Attachments or Vendor Attachments section. 

If applicable, to find vendor-specific documents, view the links to the individual vendor MBPOs on the Vendor Information page, and follow these steps:

1. On the Vendor Information page, select the applicable Purchase Order (PO) link. The Master Blanket Purchase Order (MBPO) opens for the selected PO.
2. If applicable, on the MBPO, scroll down to the Vendor Attachments section to find the vendor-specific documents.
3. To view, select the desired document link.

Please refer to the following guidelines:

• Executive Departments must use diverse and small businesses to the extent possible based on contract terms, Supplier Diversity Office (SDO), and departmental policies, laws, and regulations.
• The Small Business Purchasing Program (SBPP) applies to small procurements ($250,000 or below annually), while the Supplier Diversity Program (SDP) applies to large procurements (over $250,000 annually). Executive Departments must consider these requirements when soliciting quotes or issuing Statements of Work (SOWs).
• Operational Services Division (OSD) provides a list of SDO businesses through the Statewide Contract Index. Refer to the Programs (SDP and SBPP) tab on the index (scroll to view the tab).

• In cases where all other factors are equal, and particularly when adhering to a best value approach, the department will favor the vendor with stronger SDP commitment.
• For more information, refer to Best Value Evaluation of SDP Plan Forms: A Guide for Strategic Sourcing Teams.
• Vendor SDP commitment percentages may be found on the Vendor List table.

• If available, departments must notify at least two certified small businesses capable of providing the product or service. Bids received from SBPP-participating small businesses must be evaluated, and if one meets the department’s best value criteria, the contract must be awarded to that vendor.
• For more information, refer to Best Value Evaluation of Responses to Small Procurements: A Guide for Strategic Sourcing Teams.
• Vendor SBPP Certification status can be found on the Vendor List table.

The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract (SWC). 

Delivery Terms:  Delivery from the Vendor to the Contract User is FOB to any location in mainland Massachusetts. Delivery to the islands in the Commonwealth and to all other locations must be negotiated with the Purchasing Entity before placing the final order and the added cost must be documented in the VEH110 Quote Form.

The Vendor is responsible for the physical custody of a new vehicle from the time it is delivered by the OEM or dealer to the upfitter or delivery dealership until it is ultimately signed for by the Purchasing Entity.

The Vendor must provide pre-notification of delivery to the Purchasing Entity at least five business days prior to delivery.

The Vendor is responsible for the delivery and off-loading of assets and all shipping charges that may be incurred. Discrepancies between the purchase order, the quote, or any other documentation pertaining to the order must be remedied by the Vendor.

Vehicles that are not in new condition and free from defects upon receipt shall have the necessary corrective action taken to rectify the issue or be replaced promptly by the Vendor. Any faulty part must be replaced by the Vendor or its subcontractor (i.e., upfitter) at no additional cost. Official delivery receipts or slips are required; handwritten delivery confirmations will not be accepted. All delivered assets shall include the following, unless waived by the Contract User or as otherwise outlined below:

• All aftermarket, upfit, add-on accessories identified in the purchase order, including additional sets of operating keys, as applicable
• Valid Commonwealth inspection sticker
• Original vehicle registration, executed by the Vendor
• All sets of keys that come standard with the asset and equipment being purchased as well as any additional sets requested by the Contract User
• Commonwealth license plates (front and back)
• Fuel level at full, regardless of fuel type, and all applicable fluids at full
• OEM warranty information, including extended warranty options if acquired by the Purchasing Entity
• Subcontractor/Upfitter warranty information
• Owner's Manual(s) for vehicle - one in printed or "hard copy" or CD format and additional electronic versions as requested by the Purchasing Entity at no additional charge. It is preferred that electronic versions are in a physical format such as a USB drive or disk rather than web based.
• Where applicable, Owner's Manual(s) for all add-on accessories and upfit equipment - one in printed or "hard copy" format and additional electronic versions as requested by the Purchasing Entity at no additional charge. It is preferred that electronic versions are in a physical format such as a USB drive or disk rather than web based.
• Full maintenance and repair manuals for unit and all attachments and accessories in printed or electronic format such as a USB drive, as requested by the Contract User. Information must include, but is not necessarily limited to, specifications, diagnosis/troubleshooting, diagrams for applicable wiring, air, plumbing, and hydraulics.

The vehicle must arrive at the final delivery destination in new condition, without defects, and be ready for immediate use in accordance with the OEM or dealer's pre-delivery service. Vehicles that are delivered to the Contract User with over 500 miles shall have $1.50 for each mile in excess of 500 deducted from the quoted price, and vehicles may not be delivered in excess of 1,000 miles. Contract Users may waive this requirement on a case-by-case basis by having the exception clearly documented in the VEH110 Quote Form (e.g., vehicle shall be delivered with no more than 1,500 miles and the $1.50 per mile charge will not take effect until 1,300 miles). 

The chassis window sticker or line sheet, if factory ordered, must contain the details of the factory options.

No Vendor identification may be on the delivered vehicle.

All fluids, including the chassis crankcase, differential, and transmission shall be filled to the OEM's recommended capacity.

Each unit shall be accompanied by a Pre-delivery Inspection document (PDI) that is filled out properly, completely, and legibly by the specific staff member that performed the inspection. This document must be re-checked and signed off on by the vendor's Contract Manager or other member of management. The PDI, if needed or otherwise requested by the Contract User, shall have a document provided for each unit and each accessory purchased (e.g., the cab and chassis, the plow, the sander, etc.). The Vendor is responsible for producing this document unless otherwise specified by the Contract User.

Prior to delivery, the Contract User shall be given an opportunity to inspect each unit with all accessories, attachments, and equipment, if requested. This should take place at an agreed upon point by the Vendor and Contract User and may include multiple inspections during any upfit process. It shall be the responsibility of the Vendor to notify the Contract User, prior to final assembly, who shall be given a reasonable amount of notice to perform this inspection prior to delivery.

Vendor shall secure a signed receipt from the authorized representative of the Contract User certifying delivery of the asset. Authorized representatives of the Contract User will inspect the asset for work quality, appearance, and proper functioning of equipment (where applicable). This may occur at the time of delivery or, in the case of deliveries made to the Office of Vehicle Management's (OVM's) common delivery lot for most Executive Department purchases, after the end-user has taken receipt of the vehicle. The Vendor will have five business days from the time of inspection to correct any deficiencies unless an extension is provided in writing by the Contract User. The Contract User may withhold payment if deficiencies are not corrected within the agreed time frame.

The asset must be re-inspected prior to acceptance. The Contract User may choose to reject the asset if it fails the second inspection. The Vendor is responsible for picking up and returning a rejected asset for repair and other corrective action.

In the event deficiencies are found after delivery and a properly signed receipt is not available, the Vendor will be responsible for correcting deficiencies as stated above. Invoices shall not be produced and become payable until the Contract User accepts the asset unless otherwise requested by the Contract User.

Deliveries for most Executive Branch Agencies must be coordinated with the Office of Vehicle Management (OVM). The typical OVM lot hours are Monday through Friday, excluding Commonwealth and local Holidays, between 8:30 a.m. and 3:30 p.m.

Under no circumstances shall the number of delivered assets exceed the total units shown on the purchase order. Additional units will be rejected and returned immediately at the Vendor's cost.  

Late or Missed Delivery: The Vendor is responsible for notifying the Contract Users of any delays in delivery as defined How to Purchase from The Contract.

If the OEM or dealer shipment or any part of the aftermarket or upfit is delayed, the Vendor is required to notify the Contract User in writing within two business days of receiving notice from the OEM, dealer, or subcontractor. This notification must include the reasons for the delay and the new expected delivery date to the Contract User.

If the vehicle becomes unavailable or cannot be supplied for any reason, a replacement of equal value and functionality must be supplied. If a substitute is not available or acceptable, a similar asset from the next model year will be supplied at the same price or the Contract User may cancel the order altogether.

Vendors are responsible for delays and damages resulting from their subcontractors. 

If a vehicle is delayed or defaulted, providing such delay or default is the Vendor’s fault and proper communications regarding the delay or default are insufficient, the Contract User shall have the option to assess against the Vendor damages as follows, after the 30-day grace period:

1. Five dollars per day per asset up to 25 percent of the total purchase order; and
2. Other losses, detriments, and inconveniences resulting from the delay. 

If enacted, the compensation amount shall be deducted for each asset delivered in the purchase order unless otherwise agreed to.

Vendors must include information regarding all OEM warranties, any additional costs, discounts, or benefits associated with any warranties prior to purchase by the Contract User. Vendors shall submit the manufacturer’s standard warranty information upon delivery to the Contract User and shall include warranties from upfitters for any installed equipment. Standard warranties, include, but are not limited to: 

• Basic Warranty
• Powertrain Warranty 
• Corrosion Warranty 
• Roadside Assistance
• Extended Warranties

Vendors shall provide a minimum one-year warranty on all parts and labor for any service necessary to restore the base asset or any component of upfit and/or aftermarket work. All costs shall be borne by the Vendor in this case.

Vendors may offer extended warranties; however, only those that are offered through the OEM and that are fully transferrable may be purchased on this contract. Third party warranties are not permitted.

Vendors in this statewide contract offer the following discounts, which may vary for each vendor:

• Volume Discount: A discount is negotiated to the buyer if a certain volume of product or service is purchased.
• Trade-In: Contract Users may offer used assets as trade-ins to the extent permitted by the Contract User’s surplus property regulations. Prior approval of a trade-in is required by the Office of Surplus Property for Executive Branch agencies. 

Trade-in amounts will be negotiated using published auction fair market values of the asset, adjusted for condition and usage. All trade-ins are sold on an “as-is” basis with no guarantee as to condition. The price of the new asset being purchased shall not change from what was reflected in the VEH110 Quote Form in the event the Contract User decides not to pursue the trade-in option.

Note: Vendor discounts are detailed in the vendor list table and the price files within each vendor's Master Blanket Purchase Order (MBPO) or Master Contract Record MBPO.

Vendors on this contract may be required to provide products or services in cases of statewide emergencies. The 801 CMR 21.05(3) defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Vendors' performance is measured by several factors, including the following:

• Buyers provide actionable feedback on vendors for this contract to optimize performance through the Procurated platform. On the Procurated website, click "Search for a Massachusetts Vendor to Review", then search for the vendor by name and select them from the list. Once you enter your professional email address, you will be forwarded to the review screen.
• Buyers are encouraged to reach out to the Category Manager(s) (Kelly Thompson Clark) if vendors are not meeting their contractual obligations and buyers may be surveyed for vendor performance feedback.
• Vendors will be evaluated on their current performance and may be asked to work with the Commonwealth toward improvement.
• Vendors must meet all contractual requirements throughout the life of the contract, including requirements for timely and accurate report submission, to remain in good standing under the contract.
  

For general procurement guidelines and best practices, follow these recommendations:

• Buyers should inform vendors to reference Statewide Contract VEH110 on all quotes and invoices.
• No prepayment should be made for products not yet delivered or services not yet rendered.
• No sales tax should be applied to invoices.
• No fees or surcharges (including travel, fuel, delivery) should be applied to invoices.
• Special order fees must be agreed upon by both parties upfront.
• Payments for products or services provided must be paid within 45 days per Massachusetts Bill Payment Policy, or sooner if applying Prompt Payment Discount.
• Buyers are not required to sign additional agreements with vendors that conflict with the Request for Response (RFR) Terms and Conditions. Contact the Category Manager(s) (Kelly Thompson Clark) for guidance. 
• Vendors must notify buyers of product substitutions.

This contract allows departments and political subdivisions to purchase alternative fuel assets, including battery electric and bio-fuel vehicles for inclusion in their fleets. 

All vehicles in Categories 1, 2, and 3 must be hybrid electric (HEV), plug-in hybrid (PHEV), battery electric (BEV), or fuel cell electric (FCEV).  

Fuel Efficiency Standards for State Fleets: the Commonwealth issued the Fuel Efficiency Standards for State Fleets in 2016, requiring state agencies to purchase fuel-efficient and advanced technology vehicles, while providing flexibility for diverse agency needs and evolving technologies, and recommending consideration of miles per gallon (MPG) when replacing vehicles.

Executive Order 594: outlines the Commonwealth’s commitment to decarbonizing state government operations, minimizing environmental impacts, and accelerating the adoption of zero-emission vehicles. This directive reflects a strategic effort to lead by example in addressing climate change through sustainable transportation and operational practices.

Section 5A Guidance on Electric Vehicle Acquisitions applies to all executive branch agencies, public institutions of higher education, and all non-revenue vehicles under the MBTA. The order establishes clear targets and strategies for reducing greenhouse gas emissions, acquiring fuel-efficient and zero-emission vehicles, and aligning fleet purchases with the Commonwealth’s broader climate and sustainability goals.

Incentives for Purchasing EVs: A review of possible tax incentives and/or Green Community initiatives should be considered in the decision making for a new vehicle, including the total cost of ownership which includes fuel and maintenance savings.  

Learn More

Explore the Environmentally Preferable Products (EPP) Procurement Program and discover detailed guidance in the EPP Products and Services Guide.

When placing orders with a vendor, MOSAIC users must reference the contract ID number VEH110A* in the Agreement ID field in MOSAIC for encumbrances related to purchases from Statewide Contracts. Please address all inquiries regarding MOSAIC technical support and job aids by emailing the Comptroller Help Desk or by calling 617-973-2468. 

*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MOSAIC).

Geographical Service Areas

Vendors will be able to provide the requested service(s) throughout the the entire State of Massachusetts as detailed in the Map of Massachusetts Counties in the Massachusetts Maps web page.

Other branch locations and subcontractors may perform delivery, provide warranty-related service, etc. to fulfill the needs of the Contract; however, all contract-related paperwork, including but not limited to, Purchase Orders, Invoices, and Certificates of Origin must reflect the company name and address of the awarded Vendor. It is the sole responsibility of the Vendor to manage coordination with any other locations or subcontractors providing support, and they shall bear full responsibility for the Contract User’s experience and ensure all terms and conditions of the Contract are adhered to.

List of EV dealers and brands