FAC124–Building Maintenance Repair and Operations Products and Supplies: This Statewide Contract offers a substantial selection of climate and environmentally preferable products that meet environmental third-party certifications or standards and includes required specifications for many products.

Products and supplies available on this contract are necessary to ensure proper functioning of electrical and outdoor lighting, plumbing, and heating, and building envelope and related materials. Items available on this contract are to be purchased and installed by the purchasing entity. Eligible entities interested in purchasing from this contract can do so via a PunchOut catalog which certain vendors offer. Otherwise, if you are not an eligible entity but are interested in purchasing off this contract, submit a request to the purchasing agent. Include the contract number FAC124 and title (Building Maintenance Repair and Operations Product and Supplies), contact information, and an estimate of the amount of the anticipated purchase(s).

For the Master Contract Record, refer to the FAC124 Master Contract Record.

Updates: Be advised that the FAC124 Strategic Sourcing Team is finalizing contract awards for apparent successful bidders (Appendix B). As vendors are onboarded, the FAC124 Contract User Guide and COMMBUYS will be updated to reflect additional vendors. Therefore, we suggest that you check these resources prior to submitting RFQs for these services. The FAC124 contract will include vendors from FAC100, as well as newly awarded vendors. 

Note: This contract may be used to procure the goods or services described in this user guide at any dollar amount. Any limitations, including for procurements involving construction, are outlined in this Contract User Guide.

Benefits and Cost Savings

Statewide Contracts are an easy way to obtain benefits for your organization by: 

• Leveraging the Commonwealth’s buying power
• Simplifying the solicitation process
• Providing contracting expertise
• Enhancing vendor relationships through proactive management and oversight
• Offering competitive pricing
• Offering Prompt Payment Discounts (PPD), which is a percentage discount given to the buyer if the invoice is paid within a specified time, in accordance with the Commonwealth’s Bill Paying Policy

• Partnering with a pool of qualified and experienced vendors
• Accessing a wide range of environmentally preferable products and services 

This contract includes 6 categories of products, including 11 additional product types for Category 5: Building Envelope and Related Materials, as listed below. Category 1 is for products only and does not include EV charging stations or the installation of such products. EV charging station equipment should be purchased through VEH102 and can be installed through VEH102 vendors or the use of the TRD01 contract.

• Category 1: Electrical and Lighting Products and Supplies
• Category 2: LED Roadway and Outdoor Area Lighting
• Category 3: Plumbing and Heating Products and Supplies
• Category 4: HVAC and Refrigeration Products and Supplies
• Category 5: Building Envelope and Related Materials
  • Roofing Products and Supplies
  • Lumber Products and Supplies
  • Envelope systems, products and supplies
  • Cement and Masonry Products and Supplies
  • Paint Product and Supplies
  • Ceiling tiles and components
  • Doors and Hardware
  • Window Components and Hardware
  • Drywall & Drywall Components
  • Building Metal Materials and Components
  • Other Building Envelope and Related Materials
• Category 6: Professional Grade Tools–Distinguished from general use or consumer grade products, professional grade tools are built for extended and repeated heavy use. Such tools are more durable with the expectation that they will work both better and longer in an environment where they are used more regularly and do not malfunction as often. Professional grade tools provide better features, options, which emphasize product repairs rather than throw-away and replacement. Note: This category is part of a cooperative contract, the National Association of State Procurement Officials (NASPO) Valuepoint Contracts. The Participating Addendum can be found in COMMBUYS under Vendor Attachments. The Master Agreement is located on the Snap-On Industrial website.
  • Diagnostic Equipment–Equipment that is used for discovering what is wrong with equipment or systems including automotive, electrical, plumbing, and other specialized areas and excluding medical equipment which require diagnostic analysis for evaluation and repair. 

Unless for a specialty lighting project, incandescent light bulbs, incandescent exit sign lamps and fluorescent light bulbs, linear lamps, ballasts, and fixtures are not allowed to be purchased from this contract. The sale of the following product groups is prohibited under this contract because they are covered by other Statewide Contracts including but not limited to the following, and their successor contracts:

• OFF50: Audio, video and studio production and presentation equipment
• GRO39: Bottled Water
• CLT09: Clothing, uniform, footwear, accessories, and hygiene supplies that are not personal protective equipment or safety supplies
• FAC118: Cleaning Products- All cleaning products, Environmentally Friendly and Industrial Cleaning products
• GRO40: Commercial kitchen appliances
• GRO40: Foodservice supplies
• ITC80: Imaging equipment and supplies, including but not limited to photocopiers, fax machines, printers, multifunction devices and related supplies
• ITC73: IT Hardware, such as desktops, laptops, tablets, servers, and storage
• OFF51: Office, art, and school supplies
• FAC122: Playground equipment and structures
• ITC71: Security surveillance and access control systems
• VEH110: Passenger and utility vehicles
• PSE01: Professional-grade two-way radio systems, equipment, and services, including but not limited to trucking and Project 25, conventional radio systems, marine radios, public safety paging systems, fixed mobile data and automatic vehicle location systems and other similar equipment
• FAC116: Tractor, lawn and ground and farm equipment over 30 hp
• VEH120: Vehicle parts and tires
  

The following is a complete list of the types of organizations generally allowed to use the Operational Service Division’s (OSD's) Statewide Contracts (SWCs). Some SWCs may be open to additional organizations, and some are more restricted in usage.

• Cities, towns, districts, counties, and other political subdivisions
• Executive, Legislative, and Judicial Branches, including all departments and elected offices therein
• Independent public authorities, commissions, and quasi-public agencies
• Local public libraries, public school districts, and charter schools
• Public hospitals owned by the Commonwealth of Massachusetts
• Public institutions of higher education
• Public purchasing cooperatives
• Non-profit, UFR-certified organizations that are doing business with the Commonwealth
• Other states and territories and their cities, towns, districts, counties, other political subdivisions, and public institutions of higher education without prior approval from the State Purchasing Agent 
• Other entities when designated in writing by the State Purchasing Agent
  

Note: The price files and vendor catalogs are accessible through public view in COMMBUYS; therefore, buyers can access the price files and vendor catalogs without needing to sign into a COMMBUYS account.

Discount from Manufacturers Suggested Retail Price (MSRP): Contract pricing is a specified discount off the MSRP catalog price.

Note: Product pricing may be found on the vendor information section, where links to all the vendors’ MBPOs are provided.

Buyers should refer to the following when soliciting quotes from awarded vendors:

• Contract users should always reference FAC124 when contacting vendors to ensure they are receiving contract pricing.  Quotes, not including construction services, should be awarded based on best value.
• For a full description of how to complete a quote in COMMBUYS visit the Job Aids for Buyers webpage and select How to Request Quotes from Vendors on Statewide Contracts
  

Quotes Including Construction Services

This contract is for the purchase of building materials only. Please note there are no specific requirements that apply for quoting construction services.

This contract provides for the following methods of purchase:

• Quote Solicitation: Buyers may solicit quotes from multiple vendors (refer to the Vendor MBPO Listing Vendor MBPO Listing), award vendors, and place orders through COMMBUYS. A solicitation-enabled contract allows the buyer to solicit quotes from vendors who have Master Blanket Purchase Orders (MBPOs) or Statewide Contracts in COMMBUYS. The buyers may create a solicitation-enabled bid using a release requisition, converting the requisition to a bid, and then requesting quotes from eligible vendors.

Refer to the How to Request Quotes from Vendors on Statewide Contracts job aid for more details.

• G2B Punchout: Buyers may purchase directly from the vendor’s eCommerce site using the Government to Business (G2B) functionality in COMMBUYS. Refer to the Vendor MBPO Listing for G2B Punchout-enabled vendors. A COMMBUYS punchout provides the ability to purchase directly from the website of certain sellers (vendors). Buyers can “punch out” to a seller’s online shopping website to search for and choose the desired items. Once the items are selected and checked out, the system transfers these items to COMMBUYS to complete a release requisition.

Refer to the How to Purchase from a COMMBUYS G2B Punchout job aid for more details.

• Direct Purchase of Fixed Price Items on COMMBUYS: Used for products and services with fixed pricing and is viewable in vendor catalogs or price files. Refer to the Vendor MBPO Listing for a list of eligible vendors. The buyer can submit a request for goods and services from a Statewide Contract (SWC) or a Designated SWC. This option is for users with Basic Purchaser or Department Access privileges in COMMBUYS. Once the requisition is approved, a Purchase Order (PO) is generated and can be sent to the vendor.

Refer to the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details.

• Direct Purchase of Non-Fixed Price Item ($0 Line Item) on Vendor’s MBPO: Applicable to products and services that may require customized quoting. Review the Vendor MBPO Listing for a list of eligible vendors. The Buyer can create a Release Requisition in COMMBUYS, submit the requisition for approval in COMMBUYS, and then send the vendor a Release Purchase Order.

View the How to Make a Statewide Contract Purchase in COMMBUYS job aid for more details.

COMMBUYS is the Commonwealth of Massachusetts' e-procurement platform, serving as a central marketplace for state agencies and other Eligible Entities to procure goods and services, connecting government buyers and businesses. It aims to streamline the purchasing process, ensuring transparency and efficiency in the procurement process.

For Executive Agencies, COMMBUYS is required. Per 801 CMR 21.00, Executive Agencies must use established Statewide Contracts (SWCs) for the purchase of products and services. To set up a COMMBUYS buyer account or to update an existing agency account, the buyers must contact the COMMBUYS Help Desk at: 888-627-8283 or OSDhelpdesk@mass.gov.

While COMMBUYS use is not mandated for Non-Executive Agencies and other Eligible Entities, it is highly recommended to streamline the procurement process and assist buyers in making informed purchasing choices. Eligible entities should follow their internal guidelines for COMMBUYS use.

Buyers can view contract documents on COMMBUYS without requiring a COMMBUYS account or logging in.  
To find contract documents in COMMBUYS, follow these steps:

1. On the COMMBUYS home page, enter FAC124 in the search tool and select Blankets from the drop-down list.
2. Select the Search icon. The related Master Blanket Purchase Orders (MBPOs) information opens in a table format. 
3. To view the associated contract documents, under the Blanket # column, select the applicable Purchase Order (PO) link. MBPO opens for the selected PO and the attachments can be found in the Agency Attachments or Vendor Attachments section. 

If applicable, to find vendor-specific documents, view the links to the individual vendor MBPOs on the Vendor Information page, and follow these steps:

1. On the Vendor Information page, select the applicable Purchase Order (PO) link. The Master Blanket Purchase Order (MBPO) opens for the selected PO.
2. If applicable, on the MBPO, scroll down to the Vendor Attachments section to find the vendor-specific documents.
3. To view, select the desired document link.

Please refer to the following guidelines:

• Executive Departments must use diverse and small businesses to the extent possible based on contract terms, Supplier Diversity Office (SDO), and departmental policies, laws, and regulations.
• The Small Business Purchasing Program (SBPP) applies to small procurements ($250,000 or below annually), while the Supplier Diversity Program (SDP) applies to large procurements (over $250,000 annually). Executive Departments must consider these requirements when soliciting quotes or issuing Statements of Work (SOWs).
• Operational Services Division (OSD) provides a list of SDO businesses through the Statewide Contract Index. Refer to the Programs (SDP and SBPP) tab on the index (scroll to view the tab).

• In cases where all other factors are equal, and particularly when adhering to a best value approach, the department will favor the vendor with stronger SDP commitment.
• For more information, refer to Best Value Evaluation of SDP Plan Forms: A Guide for Strategic Sourcing Teams.
• Vendor SDP commitment percentages may be found on the Vendor List table.

• If available, departments must notify at least two certified small businesses capable of providing the product or service. Bids received from SBPP-participating small businesses must be evaluated, and if one meets the department’s best value criteria, the contract must be awarded to that vendor.
• For more information, refer to Best Value Evaluation of Responses to Small Procurements: A Guide for Strategic Sourcing Teams.
• Vendor SBPP Certification status can be found on the Vendor List table.

The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract (SWC). 

For shipping, delivery, and returns, please follow these guidelines:

• All quotations shall indicate Free on Board (FOB) destination. FOB destination means delivered and unloaded to all the Commonwealth departments, cities, towns, and political subdivisions within the Commonwealth of Massachusetts, with all charges for transportation and unloading prepaid by the vendor(s).
• The vendor must deliver goods to the department within two (2) business days after receipt of order (ARO). Items delivered after two (2) business days may be unacceptable and returned to the vendor at no cost to the Commonwealth. 
• Delivery arrangements for custom-made items may be made by mutual agreement between the purchasing department and vendor(s). Shipping charges may be negotiated and allowed under reasonable circumstances including but not limited to rush shipping requests by the Commonwealth Agency and oversized or heavy items being repaired. Vendors are not allowed to request an exception for shipping charges.
• Returns–The vendor’s returned goods policy must allow for the return of products normally stocked by the vendor within 90 days of delivery, free of charge including transportation back to the vendor’s facility, in cases when: 
  • The wrong product was ordered 
  • Product that was not ordered was delivered 
  • Unopened product is being returned, for any reason, in the same condition as received
  • Product performance, appearance or other attributes do not meet the Eligible Entity’s requirements
    

Vendors on this contract may be required to provide products or services in cases of statewide emergencies. The 801 CMR 21.05(3) defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Vendors' performance is measured by several factors, including the following:

• Buyers provide actionable feedback on vendors for this contract to optimize performance through the Procurated platform. On the Procurated website, click "Search for a Massachusetts Vendor to Review", then search for the vendor by name and select them from the list. Once you enter your professional email address, you will be forwarded to the review screen.
• Buyers are encouraged to reach out to the Category Manager(s) (Miranda Beaudet or Richard Levesque) if vendors are not meeting their contractual obligations and buyers may be surveyed for vendor performance feedback.
• Vendors will be evaluated on their current performance and may be asked to work with the Commonwealth toward improvement.
• Vendors must meet all contractual requirements throughout the life of the contract, including requirements for timely and accurate report submission, to remain in good standing under the contract.
  

For general procurement guidelines and best practices, follow these recommendations:

• Buyers should inform vendors to reference Statewide Contract FAC124 on all quotes and invoices.
• No prepayment should be made for products not yet delivered or services not yet rendered.
• No sales tax should be applied to invoices.
• No fees or surcharges (including travel, fuel, delivery) should be applied to invoices.
• Special order fees must be agreed upon by both parties upfront.
• Payments for products or services provided must be paid within 45 days per Massachusetts Bill Payment Policy, or sooner if applying Prompt Payment Discount.
• Buyers are not required to sign additional agreements with vendors that conflict with the Request for Response (RFR) Terms and Conditions. Contact the Category Manager(s) (Miranda Beaudet or Richard Levesque) for guidance. 
• Vendors must notify buyers of product substitutions.

To add a product or service to the list of eligible products or services sold under this contract, buyers must contact their Category Manager(s) (Miranda Beaudet or Richard Levesque) for approval. The new product or service requested must comply with the established specifications and scope of the contract.

This contract offers a comprehensive selection of required and desirable climate and environmentally preferable MRO products for buyers. State agencies must comply with Massachusetts Executive Order 515, which mandates the procurement of EPPs when they meet performance standards and offer best value.

• Labeling & Searching: Vendors are required to label environmental third-party certified products in their online catalogues that provide filtering to enable buyers to narrow their searches for these products.
• Specifications:
  • Lighting equipment, plumbing equipment and supplies, paint, primers and coatings, HVAC equipment and supplies, building envelope and related materials outlined must comply with environmental specifications outlined in Attachment A: FAC124 Mandatory Specifications and Desirable Criteria (navigate to “Agency Attachments”) or see requirements listed in the EPP Products and Services Guide for Building Materials and Supplies.
• Other Certifications/Standards: Given the wide range of product categories covered by this Contract, the EPP Program has curated a list of relevant third-party certifications and standards to support informed purchasing decisions. These resources may be found on the EPP Products and Services Guide’s Building Materials and Supplies webpage.
• Appliance Energy and Water Efficiency Standards: Buyers must comply with the Massachusetts Appliance Energy and Water Efficiency Standards. Effective January 1, 2023, products in the covered categories may only be sold or installed in Massachusetts if they are certified by their manufacturer as compliant with 225 CMR 9.00. To ensure compliance, review the Department of Energy Resources (DOER) Compliance for Sellers and Installers webpage for detailed instructions.
  

Learn More

Explore the Environmentally Preferable Products (EPP) Procurement Program and discover detailed guidance in the EPP Products and Services Guide.

When placing orders with a vendor, MOSAIC users must reference the contract ID number FAC124* in the Agreement ID field in MOSAIC for encumbrances related to purchases from Statewide Contracts. Please address all inquiries regarding MOSAIC technical support and job aids by emailing the Comptroller Help Desk or by calling 617-973-2468. 

*The asterisk is required when referencing the contract in the Massachusetts Management Accounting Reporting System (MOSAIC).

FAC124 Mandatory Specifications and Desirable Criteria

Refer to COMMBUYS PO-24-1080-OSD03-SRC3-30508

Attachment A: FAC124 Mandatory Specifications and Desirable Criteria

List of Apparent Successful Bidders

Refer to COMMBUYS PO-24-1080-OSD03-SRC3-30508
FAC124 List of Apparent Successful Bidders (Intent to Award Notification)

Please refer to the price list for each vendor on FAC124 to verify the counties they service. All price sheets are housed in the vendor file or the vendor’s Master Blanket Purchase Order (MBPO). The counties they service should be included in the top row of each price column. 

The Commonwealth of Massachusetts has been divided into fourteen counties that include specific counties as indicated in the Map of Massachusetts Counties in the Massachusetts Maps web page and the following list:

See the Vendor List and Information for regions covered.

Truck Safety Standards

The RMV enacted new regulations (540 CMR 4.10 to 4.13) that apply to certain registered motor vehicles, trailers, semi-trailers, and semi-trailer units classified as Class 3 or above by the Federal Highway Administration, with a gross vehicle weight (GVW) rating of 10,001 pounds or more (“Heavy Vehicles”). Heavy Vehicles that are (1) leased or purchased by the Commonwealth on or after January 1, 2023, or (2) operated under contracts with the Commonwealth executed on or after January 1, 2025, that require the use of Heavy Vehicles in writing or by necessary implication, must be equipped with the following truck safety devices:

• Lateral protective devices (LPD), commonly called “Side Guards”
• Convex mirrors
• Crossover mirrors
• Back-up cameras

For snow and ice management and removal services and towing services, these regulations apply to Heavy Vehicles operated under contracts with the Commonwealth that were executed on or after July 1, 2025. Heavy Vehicles affected by the RMV regulations must be certified as compliant with these requirements beginning December 31, 2025 using the RMV portal. Please refer to MassDOT’s Truck Safety Devices for information about updates on truck safety devices, the certification and waiver process, and guidance for vendors. Further guidance will soon be available on the Operational Services Division (OSD) website.